- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
* Benefits:
- Stable income
- The company supports accommodation and 3 meals / day
- Support home visit allowance
- Support allowance to move to work in Con Dao
- Vacation leave, working hours and social insurance regimes .... according to the labor laws
Các phòng ban đang tuyển dụng tại The poulo Condor Resort & Spa
Dịch vụ khách hàng
Other
Lao động có tay nghề và sản xuất
Tài chính - Kế toán
Du lịch, khách sạn
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