Manage and be responsible for activities related to product/ Solution/ Journey development and management for division through:
- Product/ Solution/ Journey design, embedded with customer experience required
- Product/ Solution/ Journey policy và guidelines
- Provide training knowledge on Product/ Solution/ Journey
- Other tasks assigned by department Head/Director
- Deploy, coordinate with stakeholders and participate in the development and administration of policies related to customers:
- Building and managing product trees and related documents of customers;
- Coordinate with stakeholders to ensure the effectiveness of risk management, excluding legal risks, operational risks, compliance risks;
- Responsible for the management, development, adjustment and standardization of regulations, guidelines, products/packages/business programs/solutions of the Division in accordance with the law, Techcombank's general policies và customer's need.
- Development of products/product packages/Business programs/solutions
- Responsible for/coordinating feasibility assessment and proposing product/solution development ideas, product/solution development planning
- Responsible for/coordinating in building/adjusting products/product packages/solutions, sales programs to meet the needs of each segment/sub-segment/region/sub-sector on the basis of CVP
- Building operating procedures – systems and services
- Responsible for/coordinating design, construction, development, adjustment of operating processes from the perspective of product/product package/Biz program/solution, update problems (if any), propose alternatives, process improvements, modifications
- Responsible for implementing or coordinating with Internal Divisions to improve and automate operational and service processes
- Price and fee policy:
- Responsible for/coordinating the development/adjustment and management of product/package/solution pricing models/promotions by segment/sub-segment, by regions/areas on the basis of CVPs, policies and orientations of Techcombank.
- Develop and manage pricing policy/governance framework for customers
- Monitoring/coordinating product portfolio management/product packages/solutions/promotions
- Responsible/coordinating for monitoring và managing the effectiveness of products/product packages/Biz program and proposing solutions to improve operational efficiency
- Project:
- Participate in projects related to products/solutions for business customers
- Training and capacity development:
- Drafting training documents for Products/Solution
- Participating in and implementing sharing / training / coaching for consulting forces on products and solutions
- Other tasks assigned by the department head
Key Accountabilities (3)
Key Relationships - Direct Manager
Director/Head of function
Key Relationships - Direct Reports
None
Key Relationships - Internal Stakeholders
Other units in Division, other units in TCB
Key Relationships - External Stakeholders
Customers, organizations, business associations, state agencies (GSO, tax authorities ...)
Success Profile - Qualification and Experiences
- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master's degree or higher
- Understanding of solutions to improve performance of division (resource, system, operations, risk management)
- Understanding of banking activities
- Understanding of strategy, business model, CVP
- Mimimum TOEIC 650 or equivalent
Công ty chúng tôi là một nhà sản xuất và cung cấp sản phẩm dinh dưỡng sữa hạt cho người mắc các vấn đề về xương khớp, với nguồn nguyên liệu được nhập khẩu trực tiếp từ Hoa Kỳ đạt những chứng nhận quan trọng và chất lượng nhất
Công ty cam kết đem đến cho khách hàng các sản phẩm chất lượng cao, an toàn và hiệu quả trong việc chăm sóc sức khỏe xương khớp. Công ty của bạn đặt mục tiêu cải thiện chất lượng cuộc sống của người tiêu dùng bằng cách cung cấp các sản phẩm dinh dưỡng cao cấp.
Đội ngũ nhân viên của công ty là những chuyên viên có kinh nghiệm trong lĩnh vực dinh dưỡng và nghiên cứu phát triển sản phẩm. Các sản phẩm của công ty được sản xuất và đóng gói đảm bảo sự an toàn và chất lượng, đảm bảo rằng sản phẩm của bạn sẽ mang đến lợi ích tối đa cho sức khỏe của khách hàng.