SMOLLAN (VIỆT NAM)

Overall

Work within team members to prepare and deliver relevant dashboard reporting required to support business priorities and analysis needs of the organization

Analyze data and proactively identify trends and leading indicators of performance to the relevant business teams/partners

Learn or develop and execute required data and reporting validation processes on external and internal data sources

Work with BI Managers, BU Heads, and field-based teams (as required) to identify ad hoc analytic needs. Complete analysis and generate insights within agreed upon timeframes

Identify and recommend new secondary data sources to complement existing data assets

Provide Field force effectiveness insights with data-analysis, business acumen, strategic planning and effective communication to contribute for Field Force planning (size, structure, and territory alignment)

Cross channel customer engagement insights and analysis

System & Application Management

Develop, implement and upgrade business insights systems, applications, and services to meet the needs of our internal customers

Manage systems to ensure high data quality and robustness

Provide on-demand support in various data analytics and insights generation activities.

Ensure alignment and standardization of the data and insights quality

In-field Effectiveness

Support the Customer Engagement, Customer Insight lead, Finance department, Marketing enablers in conducting business reviews by sharing key performance indicators aligned to the defined outcomes, and recommend areas for improvement and action plans where appropriate

Partner with the Customer Insights Lead to operationalize customer segmentation into the data collection process and generate meaningful insights for each segment

Audit effectiveness of process, programs and tools, and take necessary actions

Drive customer engagement effectiveness in goals setting, forecasting through target setting based on event driven planning

Design and provide a selection of tools and dashboards for the field force to drive performance excellence and improve productivity

Train end users on new processes and procedures on enhancement

Who You Are

Bachelor Degree or above, ideally with Data Analytics, Data Management, IT background

At least 2 years of experience in Sales Management, Sales Force Effectiveness, Operational Excellence, Data System Management, Management Consulting, or similar fields

At least 2 years of experience in analytics

At least 2 years of experience in database management, expert in Microsoft Office Suite, especially MS Excel, and Access

What you’ll get:

Competitive salary, negotiable based on experience and capabilities

13th month salary and other bonuses in accordance with company policy

Full statutory insurance coverage (Social, Health, and Unemployment Insurance)

Additional health insurance as per company benefits

12+ days of annual leave, with additional leave based on seniority

Opportunity to work in a data-driven environment with large datasets, multiple projects, and diverse clients

Direct exposure to strategic reporting, business analysis, and management dashboards for leadership and clients

Clear career progression to Senior / Lead / Managerial roles

Access to professional training in BI, Data Analytics, Power BI, SQL, and automation tools

Professional, open, and collaborative working environment that values efficiency and innovation

Participation in team building, year-end parties, and employee engagement activities

Interested candidates, please send your CV

📩 Apply now: [email protected]

📲 Phone: +84 969 050 440