AS White Global ★ 4.1

THE OPPORTUNITY

Our client, an independent Australian finance brokerage specializing in equipment finance and cash flow solutions. With over 30 years of experience, our client offers fast, flexible, and personalized financial services tailored to the unique needs of businesses across various industries. They are seeking an experienced Business Support Officer to join their team. This role supports seamless loan settlements by managing administrative tasks, coordinating with lenders, and ensuring data accuracy across systems.

The Business Support Officer is a critical link between brokers, the credit team, and clients, ensuring timely and compliant processing of financial transactions.

During the initial training period and the first 3–6 months of employment, team members are required to work on-site full time. Upon successful completion of probation, hybrid work arrangements will be considered in consultation with the Account Manager. The standard hybrid model consists of three days in the office and two days working from home. The office is located at Bonifacio Stopover, Bonifacio Global City (BGC), Taguig.

Key Responsibilities

• Manage day-to-day administrative tasks, including data entry, report generation, and document processing to support loan settlements.
• Coordinate with lenders to request required documentation and ensure the timely completion of settlement conditions.
• Accurately update internal systems and maintain organised records of completed contracts and client files.
• Communicate with brokers and internal stakeholders to provide updates on application progress and settlement status.
• Attend weekly team meetings and submit regular reports to the General Manager to track performance and workflow.
• Collaborate with other Business Support Officers and team members to ensure smooth operations and shared success.
• Perform additional administrative and support duties as assigned, aligned with your skills and responsibilities.
  
  
  

Skills, Experience & Qualification

• 3–5 years of experience in administrative, operations, or support roles within financial services, banking, or commercial environments
• Strong proficiency in Microsoft Office 365 (Excel, Word, Outlook); familiarity with CRM systems is a plus
• Excellent written and verbal communication skills, with the ability to engage professionally with internal and external stakeholders
• Proven ability to manage multiple priorities and meet deadlines in a high-volume, detail-oriented setting
• High attention to detail and commitment to data accuracy and integrity across all administrative processes
• Background in finance, commercial operations, or retail banking is preferred; understanding of financial markets is advantageous
• Strong organizational skills, with a proactive mindset and the ability to work both independently and collaboratively
  
  
  

ASW OFFERS

• Be part of a Great Place to Work® certified company that's going places! We're heading to Hong Kong this September for our exciting company trip, and we’d love for you to join the adventure.
• Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
• Enjoy competitive compensation that recognises your skills and contributions.
• Work with global clients and stakeholders, gaining valuable international exposure.
• Comprehensive medical benefits to support your well-being, covering your family member(s).
• Generous paid leave entitlements, because life outside work matters too.
• Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
• Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
• Ongoing training and career development tailored to your role and the industry.
• Aligned with Australian business hours, typically starting around 6 to 7 AM local PH time