Việc làm VNFT GROUP
Cập nhật 13/09/2024 13:48
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Customer Service (Night Shift)
VNFT GROUP
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Thông tin cơ bản
Mức lương:
10 - 12 triệu
Chức vụ:
Nhân viên
Ngày đăng tuyển:
13/09/2024
Hạn nộp hồ sơ:
31/10/2024
Hình thức:
Nhân viên chính thức
Kinh nghiệm:
1 - 2 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Hồ Chí Minh
Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Đồng phục
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Phụ cấp thâm niên
- Nghỉ phép năm
- CLB thể thao
Mô tả Công việc
Responsibilities:
- Answer incoming calls and address customer inquiries in both English and Vietnamese.
- Receive and respond to customer's feedback.
- Identifying and assessing customer needs to achieve satisfaction.
- Resolve customer issues and complaints promptly, professionally, and politely.
- Assist other departments within the company as needed.
Yêu Cầu Công Việc
Requirements:
- Experienced in customer care or call center is an advantage.
- Excellent communication skills (listening, speaking). Good English communication skills are a strong advantage. (English level IELTS 5.5 - 6.0 or equivalent)
- Empathy, patience, problem-solving skills, and the ability to work well in a team environment
- Skills in using computers and office software (Excel, Word).
- Own a laptop/PC to support Work From Home (WFH) in case of emergencies.
- Have responsibility, adaptability, and the ability to handle work pressure.
- Due to the nature of night shifts, the ability to manage schedules and workload is necessary to maintain health and well-being for nighttime work.
Địa điểm làm việc
Hồ Chí Minh
Số 699 Nguyễn Kiệm, Phường 3, Quận Gò Vấp, Thành phố Hồ Chí Minh Thông tin khác
- Bằng cấp: Cao đẳng
- Phụ cấp khác:
Gasoline allowance up to 800k
Food allowance 30k/day
Birthday bonuses, sweet parties, salty parties, YEP...etc. - Thời gian thử việc: 2 Month
- Cơ hội huấn luyện:
Youthful, modern, and comfortable working environment.
Opportunities for skill development and personal growth.
Flexible working hours. - Độ tuổi: 22 - 35
- Thời gian làm việc: Shift 1: 8 PM - 4 AM, Shift 2: 4 AM - 12 AM (5.5 days per week)
- Đồng nghiệp: Work in a professional, dynamic environment
- Phúc lợi:
Salary: 10,000,000 - 12,000,000 VND + KPI bonus + Allowance
Comprehensive training and provided with relevant materials.
Supplied with equipment and support necessary for the job. - Ngày nghỉ: 12 days off/year + 12 days off under Night Shift regime and other days off up to more than 35 days/year
- Lương: 10 Tr - 12 Tr VND
Khu vực
VNFT GROUP
Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
3rd Floor DMA Building, 45 Dinh Tien Hoang, Ben Nghe Ward, District 1, HCM city, Viet Nam., Ho Chi Minh City, Vietnam
VNFT Group started operating from 2013 and has agents at all ports over the world like Shanghai, Shenzhen, Ningbo, Tokyo, Kobe, Jebel Ali, Nhava Sheva, Rotterdam, Antwerp, Long Beach, New York, Houston, Sydney … Currently, we are member of these organizations WCA, FNC, VLA, HLA, JCTRANS, GLA, ALN which assist our company has agents cover all continentals of globe. We are having offices in Ho Chi Minh city, Hai Phong, Ha Noi, Singapore, Long Beach, New York, Vancouver, and we have our own bond to expedite services in and out USA and Canada, specially DDU, DDP and LDP term.
Owning a dynamic and creative team with rich experiences in international cargo forwarding business, we are confident in providing a perfect service of forwarding and logistics, able to meet all demand of customers in cargo transportation from Vietnam to almost international airports and seaports and vice versus.
For years, we have been getting our customers been confident and worriless when their cargo got delivered on time and safely. We are providing cargo forwarding services by sea, air, domestics transportation as well as in transit cargo in/out Cambodia, Laos, China, and Russia.
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