Fraser Suites

- Collaborate with staff and management to meet the restaurant's sale targets

- Take an active role in coaching and developing junior staff

- Ensure guest and serviced within specifield time

- Speak with guests and staff using clear and professional language

- Handling guest complains

- Able to anticipate any unexpected guest need and reacts promptly and tactfully

- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiam

- Communicate with the kitchen regarding any menu questions, the length of wait and product availability

- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen

- Check with guests to ensure satisfaction with each food course and beverages

- Maintain cleanliness of work areas, chinaware, glassware, etc. throughout the shift

- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas

- Competitive salary + service charge + allowance + tips

- A professional and friendly working environment with opportunities for advancement, participation in social insurance, unemployment insurance, accident and health insurance.

- Duty meal and company uniform provided.

- Participation in training programs: professional development and English language training.

- Annual bonuses and other benefits as per company regulations.

- Have at least 2 year of experience in the same position in 4* hotels or higher

- Fluent in Vietnamese, English and knowing Japanese is an advantage

- Have good knowledge of menu and service standards

- Agile, enthusiastic, honest, careful and responsible; sociable, friendly and pressure-resistant

HR Office - 44 Yên Phụ, Ba Đình, Hà Nội

SĐT: 0386463895 (Ms. Hồng Anh)