Hanoi Daewoo Hotel ★ 4.5

Managing account:

v Develop and execute sales and marketing strategies for account Seeks out and targets new customers and new sales opportunities, initiates action plan to approach and develop sales for the hotel

v Manage key clients accounts

v Implement marketing campaigns, organize event; conduct marketing research; manage promotions and other marketing responsibilities

v Develop and maintain database of major markets. Trace files for direct contact and/or mailings.

v Organize annual mailings to customers in selected markets to achieve monthly target (occupancy, average room rate, revenue)

v Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Managing relationship:

v Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience and native culture.

v Handles complex network with significant account potential as well as significant customer expectations.

v Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, etc.

v Maintains close liaison with other department to ensure the productive departmental performance and budget.

REQUIREMENTS:

Bachelor degree

At least 3-year experiences at the same position in Hospitality or Service Industry

Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

Proven ability to drive the sales process from plan to close

Strong business sense and industry expertise

Excellent mentoring, coaching and people management skills