Icetea Labs

- Support to setup to create Acc for old/new Client on System.
- Processing orders on system and Reconciliation: Verifying orders, including customers' personal information and payment details; Receiving and processing purchase orders on system; Liaise with other departments to ensure timely deliveries; Issuing sales transaction invoices with accounting team.
- Processing orders with payment via Payoo: Verification of price & fees according to regulations.
- Processing orders on Ecommerce: Track, check to receive orders from customers buying online. Processing orders for delivery.
- Make sales reports and redemption reports for Sales Team or Client.
- Track orders running campaign, interact with related departments to collect acceptance data, provide accounting to perform payment reconciliation.
- After-sales services: Receive and support the internal handling of product- related after providing to customers at customer's request. Problem solving for any issues might occur - cooperate/align with Sales before acting.
- Handle requests for other tasks as directed by Line management or Superior management./p/p- Minimum 03-04 years of experience at relevant positions; Proven work experience as a Sales administrator or Sales support agent.
- Hands on experience with CRM software, handle Order on system and MS Office (MS Excel in particular); Proficiency with word processing and spreadsheet software.
- Advanced knowledge of administrative recordkeeping.
- Familiarity with sales reports and sales records.
- Excellent organizational and multitasking skills.
- Ability to work under strict deadlines.
-Careful and detail-oriented.
- Honest and trustworthy.
- Honest communication, team player, comfortable dealing with middle management at large International and Vietnamese corporations if any.
- Basic English is required
Why you'll love working here
- Working time from Monday to Friday (09:00 am - 18:00 pm).
- Good chance to study and develop career path stably with internal promotion and rotation.
- 100% statutory insurance contribution as per the labor law.
- Bao Viet Healthcare insurance.
- 100% gross salary in probation.
- 12 Annual Leave (AL) per year + extra 1 AL per extra working year.
- Annual bonus: depending on business & individual performance.
- Annual salary review.
- ESOP allows you to financially share in our future success.
- Other rewards: 5-star, employee of the month (EOTM), employee of the year (EOTY), loyalty employee (3-year, 5-year, 8-year, etc.)
- Internal Activities: General Meeting, Company Trip, International Women's Day, Vietnamese Women's Day Mid-Autumn Festival, Family Day, Christmas, Year-end Party, etc./p/pChăm sóc sức khoẻ
Healthcare insurance added
Giải thưởng
Rewards on performance
Hoạt động nhóm
Monthly activities