Mô tả công việc
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Review the implementation & efficiency of quality and inspection systems;
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Plan, conduct & monitor testing and inspection of materials and products to ensure the quality's product;
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Investigate customer's claims and non-conformance issues;
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Analyze data to identify areas for improvement in the quality systems;
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Develop, recommend and monitor corrective and preventative actions;
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Evaluate audit findings and implement appropriate corrective action.
Yêu cầu công việc
- Proficient in English, particularly in reading and understanding the requirements of foreign clients;
- Knowledgeable in the BPO sector, for example customer support, service analysis, and call center operations;
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Prior experience or skills related to Quality Assurance are preferable;
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Be detail oriented with strong analytical skills;
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Proficient skills with MS Office and Google Drive;
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Willingness to handle multi-project;
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Have good communication skills is an advantage;
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Able to work on Holidays is preferable.
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Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Quyền lợi được hưởng
1. Salary and Benefits
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Attractive salary and benefits and annual salary review;
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Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
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Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
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Annual health check, annual flu vaccination;
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Summer vacation (Paid days off and bonus);
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Paid leave (12 days/year).
2. Working Environment
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Flexible working hours, we work 40 hours per week (Monday-Sunday);
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International, fun, and professional working environment: Working closely with both experienced Vietnameseand foreign experts;
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Modern hardware, Free drinks (coffee, tea, etc.);
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Training and career development opportunities;
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Free in-house gym and game room for everyone. We love board games, video games, PS5 .
Working time:
5 days per week amounting to 40 hours (Monday-Sunday), arranged by the company.
The detailed working hour for each shift is as follows:
- Shift 1: 9:00 a.m - 6:00 p.m;
- Shift 2: 2:00 p.m - 10:00 p.m;
Require to work at least 1-2 shift 2/ week
Able to work during Vietnamese Public Holidays as requested (New Year, Lunar New Year, Independence Day, etc.)
Working Location:Hai Ba Trung, Ha Noi.
Tại Indefol, chúng tôi kết hợp công nghệ, phần mềm và dịch vụ về năng lượng hàng đầu thế giới để mang đến giải pháp tích hợp cho nhà ở, tòa nhà và khu công nghiệp. Chúng tôi cung cấp năng lượng tái tạo và các giải pháp kỹ thuật số tự động hóa để tính hiệu quả và tính bền vững. Trong tất cả các hoạt động, chúng tôi tin tưởng rằng: tạo ra những công nghệ mới mang lại nhiều giá trị hơn cho khách hàng; tạo ra những điều tốt đẹp cho xã hội; làm những điều khác biệt và thách thức hiện trạng bằng cách tạo ra con đường của riêng chúng ta.