Premier Residences Phú Quốc Emerald Bay

• Maintain a willingness to please attitude and give undivided attention to any approaching guest

• Adhere to guest checking in and checking out procedures pertaining to baggage handling

• Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and A/Club members

• Assist arriving and departing guests by opening and closing car and taxi doors

• Guide the guest to the Front Desk and wait the guest during the check-in. Keep eyes on the Front Desk Clerk who provides the signal for you to step forward to escort the guests accordingly without any delay.

• Be familiar with the layout of the hotel and memorize the preferred route for escorting guests

• Rooming the guest in accordance with hotel standards

• Be familiar with the lift workings and emergency stairs

• Provide information to guests about the hotel facilities and services

• Provide guest services and guidance

• Maintain a well groomed hair style and wear clean, clean shoes and a neat uniform while on duty

• Help other employees in department, replacing them temporarily when necessary

• Keep the baggage room clean and in order before going off duty on each shift

• Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain

- Dynamic, professional & open minded working environment.

- Joining training courses according standard of AccorHotels.

- Good salary, benefits and bonus.

- Supporting shift meals at staff canteen

- Have the opportunity to become official staff

• Food service experience with general knowledge of restaurant operations preferred.

• Fluent English speaking & writing preferred

• Pro-active, honest.