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- Manage infrastructure for Customer Cloud System
- Incident/Problem/Change/Security/SR Management as standard ITSM process.
- Monitoring server system (Zabbix, Grafana …)
+ Linux (Redhat, CentOS).
+ DBMS (Oracle, PostgreSQL).
+ Real-time system monitoring, cause analysis and troubleshooting in case of system failure
+ System DATA backup and recovery support
+ System configuration information management and system operation manual management
+ System change operation
+ System security management
+ New system installation and configuration
- Manage VMWare VSphere
+ Configures VM creation/change/deletion and environment according to the standard processes
+ Configuration maintenance
