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Mô tả công việc
1. Sales Management
- Coordinate and work with others departments about promotion programs, events, company activities to drive sales target achievement and ensure all promotion programs are completed and accurate.
- Manage the store performance to achieve target of sales and all KPIs related to sales
- Supervise daily sales target and make the daily sales statistics in order to reach the target, monitor sales target by monthly, quarterly and annually
- Analyze sales data (employee, customer, sales amount, sales money, store area, cost…), forecast future sales and suggest the action plan to get the highest target.
- Update and maintain the realization in retail market, learn the customer’s shopping dynamic, orient the thinking of store staffs and state of competitors.
2. Store Operations Management:
- Manages all store operational issues, to include store housekeeping, store administrative duties, physical inventories and price changes etc
- Co-ordinate with other department to ensure smooth and effective store’s operations
- Ensures all property, facilities and equipments are in good condition and well maintained
- Check and maintain working standards follow by Operations manual
3. Merchandise:
- Planning and developing merchandising strategies
- Analyzing sales figures, customers reactions and market trends to anticipate product needs
- Collaborating with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
4. Customer Service:
- Focus on customer care activities to improve services and care to customer.
- Offers customers the best quality product and service, ensure all loyalty customers to be cared perfectly.
- Gather customer’s feedback weekly, report them in the meeting of that week and follow the implementation of these feedback in the next weeks.
- Feedback all questions, complaints from customers in store.
5. People Management:
- Orient sales staff to meet the daily/weekly/monthly sales targets.
- Recruit and train key personnel for operation and sales team.
- Monitor the implementation of procedures, policies, regulations of company by staff
- Review the principles and practices of the Operation manual, ensuring that all staffs are able to follow correctly
- Set up and execute the performance evaluation standards of store/employee.
- Operate weekly/monthly meeting and train, coach employee, report problems, issue new information to all members.
- Control and encourage all employees’ working spirit at stores.
Benefits:
- Competitive salary
- Incentive bonus
- Training and promotion opportunities
- Compulsory Social insurance, health insurance, unemployment insurance according to laws
- Other private Health insurance and Accident insurance
- 13th month salary and bonus following company policy
- Working time: 6 days/week
Yêu cầu công việc
- Educational Background: Bachelor's degree in Business, Sales,…
- Minimum 5 years experience as Sales/ Retails Manager (refer experiences in fashion, F&B or retail industry)
- Retails Operations, budgeting, planning, customer service and people leadership skills
- Good communication.
- Team work and able to work independently.
- Detailed, responsible, enthusiastic and honest
Quyền lợi được hưởng
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
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Công ty TNHH MTV ALIFACO được thành lập khi làn sóng Start up phát triển mạnh mẽ tại Việt Nam, chúng tôi luôn đề cao tinh thần khởi nghiệp, hỗ trợ, đồng hành và cùng những người chung chí hướng tiếp tục tinh thần đó để cùng nhau chinh phục các mục tiêu riêng của mõi cá nhân và mục tiêu chung của Alifaco thông qua lĩnh vực về chăm sóc sức khỏe.
Với phương châm WHERE DREAMS COME TRUE – ALIFACO luôn mở cửa đón nhân tài – chung vai cùng tiến bước. Với môi trường năng động, trẻ trung, cởi mở và đề cao sáng tạo, cùng văn hóa học tập mạnh mẽ và thúc đẩy phát triển. Alifaco tự hào vững bước cùng những tài năng trẻ, tự hào ươm mầm những giấc mơ và trở thành cộng đồng khởi nghiệp mạnh mẽ, chinh phục đỉnh cao thành công, đưa sản phẩm Việt nên bản đồ kinh tế thế giới.
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