LIXIL Việt Nam ★ 2.6

Working Location: Lotte Mall Tay Ho- 272 Đ. Võ Chí Công, Phú Thượng, Tây Hồ, Hà Nội
- Provide a high level of hospitality service to LIXIL Experience Center (LEC) visitors by giving brands story, products explanation, consulting bathroom solutions:
- Personifies the brand on daily basis: convey brand messages, values and culture. Convey passion & knowledge of the brand to the customers.
- Be constantly aware of verbal (language and vocabulary) and non- verbal (gestures, body language, eye contact) communication
- Maintain the showroom environment in optimum condition from cleanliness to tidiness, from front to back. Manage effectively showroom day to day operations:
- Positive mindset, flexibility in understanding customer needs, accuracy in capturing data and timely sharing with Premium Customer Sale team for follow- up.
- Complete appropriate paperwork promptly and accurately.
- Inspiring clients to discover new ways of basic house and bathroom design and share basic design and styling tips.
- Adhere to company guidelines to prevent stock losses, pilferage or damage.
- Reporting and proactively share with PCS leader & brand leaders client feedbacks on products, service standards, client needs/expectations, client experience, client behavior/trends etc.
- Getting to know client well enough to understand their style and offer relevant recommendation
- Work through all showroom operations and follow the requirements as indicated in the Standard Operational Procedures (SOP).
- Serving all customers according to our Client Service Values and fulfill customers; needs through a heartfelt, flexible and tailor- made service.

- College or university graduate
- Preferred: Experience in high- end real estate, home appliance or construction material
- Good communication in English
- Must have minimum 2- year experience working in luxury retail

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Cập nhật gần nhất lúc: 2025-04-02 19:55:03