TÜV Rheinland 3.2 ★

1. Seek new customers

· Base on customer database or other source, seeking new end-users

· Plan for introduce & convince customers to use IFV’s products.

· Send sample testing and support in sample testing.

· Follow up the sample testing result and customer feedbacks.

· Negotiation on price, delivery term, products, promotions…

· Coordinating in sign the contract.

. Make the new customer report

2. Achieve targets of volume & coverage and Debt

· Make the monthly sales forecast for Horeca & Wet Market

· Make the sales planned base on each customer

· Customer visiting plan, advice the products applications, end-products costing analyzing, goods delivery schedule as well as execute sales volume actions directed by superior and good coverage within assigned territory

· Follow up the customer payment

. Reminding customer who are pending the debt payment

3. Develop & maintain business relationship with customer. Assure optimal customer service

· Work closely with customer to align monthly/daily sales plan & order delivery schedule to customer.

· Monitor customer’s performance to ensure that customers are given good customer service

· Maintain and develop good partnership with all customers to ensure company successfully build good image in the market

. Support customers in products applications and trouble shooting

4. Implement of report submission

· To be responsible for timely & accurately submitting call card & daily report to MS and recommending changes as necessary to ensure targets are achieved

· Follow the I-sales procedures

· Do and submit all sales report including daily report, weekly report and initiate in customer complain

5. Keep track competitor’s activities & market feedbacks

· Keep track competitor’s activities & market feedbacks on IFV’s products to contribute to business decision-making

. Initiate in market issues

6. Coordinate with technical team for technical knowledge & advice

. Effectively communicate with sales technical service team and LAB for product knowledge, quality... so that enable to ability to handle customer’s queries

7. Others assignments from superiors

· Technical support in Sales DEMO

· Support in sales events (Food and Hotel exhibitions…)

· Sales Promotions activities

. Others admin: check all documentation, contracts, quotation, Follow up sales order, dept., goods delivery…)

· University degree or College (major in food technology, business of Administration)

· 3years working experience in the same position and same responsibilities (prefer in FMCG)

·English fluently: TOEIC required: 500

. Good computer skills (Word, Excel, PowerPoint, Email, Pivot table…)

. Sales skills (negotiation, sales relationship, customer understanding mindset, entrepreneur mindset)