Icetea Labs

OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology integration partners, OPSWAT is a pioneer and leader in data sanitization, vulnerability detection, multi-scanning, device compliance, and cloud access control.

OPSWAT. Protecting the World’s Critical Infrastructure

The Position

The Head of Usability and User Experience at OPSWAT is a strategic leader dedicated to championing usability and enhancing user experiences across our extensive cybersecurity product portfolio. This role is pivotal in creating cohesive, user-centered solutions that adhere to our “Trust no file, Trust no device” philosophy. This leader is crucial in fostering a culture of usability, ensuring that our products are straightforward, consistent, and aligned with user needs.

What You Will Be Doing

• Usability Leadership: Develop and champion a comprehensive usability strategy that prioritizes ease-of-use and aligns with OPSWAT’s business goals.
• Cross-functional Collaboration: Work closely with the Product Management, Engineering, R&D, and Customer Success teams to weave usability into every facet of product development, ensuring a seamless user experience.
• Team Management: Lead, mentor, and grow a global team of UX designers, promoting creativity, collaboration, and professional development.
• User-Centered Design: Direct the creation of user flows, wireframes, and prototypes, ensuring they meet user requirements and enhance overall product usability.
• Continuous Improvement: Establish and monitor usability KPIs, driving enhancements through user feedback and rigorous testing.
• Consistency Across Products: Ensure that all OPSWAT products maintain a unified and intuitive user experience, reinforcing cross-product consistency in design and usability.
• Stakeholder Engagement: Collaborate with executive leadership to integrate user insights into strategic decisions and product roadmaps.
• Market Analysis: Stay abreast of industry trends and competitor products, using insights to elevate OPSWAT’s usability standards.
  
  
  

What We Need From You

• 10+ years of experience in UX design, with a significant focus on usability.
• At least five years in a leadership role managing UX or usability teams.
• Demonstrates ability to develop user-centered design solutions and usability strategies.
• Bachelor's degree in design, HCI, Computer Science, or a related field; master's degree preferred.
• Deep understanding of usability principles and user psychology.
  
  
  

It Would Be Nice If You Had

• Experience in the cybersecurity industry and familiarity with cloud-based and/or mobile application design.
• Proven track record in dynamic, cross-functional organizational settings with a global reach.
• Exceptional problem-solving skills with a data-driven approach to usability decisions.
  
  
  

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.