Innotech Viet Nam Corp ★ 5.0

Position: IT Workplace and Procurement Support
Type:Full-time
Working Location:HCMC
Onsite D.4 / D.1
Working Hours:8.30 AM to 5.30 PM (Monday to Friday)
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JOB SUMMARY:
The IT Workplace and Procurement Support role is responsible for ensuring employees have access to the right technology tools and services by managing end-user devices, workplace technologies, and IT procurement processes. This role bridges technical support and operational efficiency, contributing to a productive and cost-effective IT environment.
KEY RESPONSIBILITIES:
Workplace Support
Provide Level 1 and 2 support for end-user devices (laptops, desktops, mobile phones, peripherals).
Assist in the deployment, configuration, and maintenance of workplace technologies.
Support collaboration tools (Microsoft 365, Teams) and troubleshoot user issues.
Maintain inventory of IT assets and ensure timely updates in asset management systems.
Coordinate with vendors for device repairs, replacements, and warranty claims.
Procurement Support
Assist in IT procurement activities including sourcing, quoting, and purchasing hardware/software.
Liaise with vendors and suppliers to ensure timely delivery and competitive pricing.
Track purchase orders, invoices, and delivery schedules.
Maintain procurement documentation and ensure compliance with internal policies.
Support budgeting and cost tracking for IT purchases.
Process & Documentation
Maintain accurate records of IT assets, procurement transactions, and support tickets.
Contribute to process improvements in workplace support and procurement workflows.
Prepare reports on asset utilization, procurement status, and support metrics.6-8 years of experience in IT support and/or procurement operations.
Diploma or Bachelor's Degree in Information Technology, Business Administration, or related field.
Familiarity with IT asset management tools and procurement systems.
Basic understanding of workplace technologies and collaboration platforms.
Ability to work independently and collaboratively across teams.
Good documentation skills.
Good English proficiency both verbal and written.13th-month salary calculated based on actual working time at INNOTECH.
PVI Healthcare Insurance for all employees.
PVI Healthcare Insurance for family.
Holiday celebrations.
Quarterly/project kickoff team-building budget.
Monthly birthday parties with cake/gifts and an additional paid day off.
Laptop and monitor provided for work.
Performance bonus plan.
Employee referral bonus: 2,000,000 - 10,000,000 VND (depending on level/role).
Annual company trips / Football club / Climbing club / Year-end party.
Learning and certification support.
A value-oriented, international working environment with a flexible culture.