Merchize PTE. LTD. 2.0 ★

The Account Manager position consistently provides excellent customer service to accounts, as well as represents client needs and goals within the organization to ensure quality.

• Lead account team throughout the end-to-end client-serving process: from 1st client meeting to the proposal, pitching, onboarding, and execution
• Responsible for planning the team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target
• Act as a senior client representative: responsible for developing and maintaining relationships with client’s key decision-makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promoting the expansion of business.
• Responsible for on-time delivery and quality of proposal by ensuring account team understands client’s brief; leading brainstorming session to form direction, ideas, tactics; supporting Account
• Executives in conducting detailed analysis of clients, products, target audiences; and delivering tailored solutions that meet client's specific needs
• Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company
• Manage account team to deliver multiple projects effectively (from onboarding to ongoing execution): closely monitor the performance of projects, responsible for quality and output of internal team problem solving, discussing weekly/ monthly/ end-of-project performance reviews with the client
• Implement performance management practices, processes and Measures

• Bachelor of marketing/business administration/economics degree and other related fields;
• Senior, minimum 4 years experience in Digital Marketing Relevant experience in digital and PR is preferred.
• Leadership, teamwork, goal-oriented, detail-oriented, persistent and a skilled negotiator.
• Fluent in digital – ability to spot latest trends, strong in web and social analytics, online media.
• Good presentation. Writing, and negotiation skills;
• Intermediate English skills including speaking, listening, and writing.

Preference:

• Experienced in reputation management, PR, and social listening

• Dynamic, young and friendly environment with enjoyable staffs activities;
• Opportunities to improve your logical thinking, teamwork capability;
• Improve your competency through daily progress;
• Annual leaves with 12 days at the beginning and insurance types following by the Labor Code;
• Profit share & share holding;
• Company trip, and quarterly team building