Mô tả công việc
Reporting to Director of Sales & Marketing
- Maintain and promote a team work environment with effective and clear communication amongst co-worker.
- Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.
- Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.
- Ensure hotel meets or exceeds budgeted goals.
- Follow and track company cross-sell procedures.
- Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.
- Organize travel agent month and travel agent appreciation rates for slow months.
- Assists with the development and implementation of promotions, both internal and external.
- Creating a focus on attracting new business.
- Attending and contributing to the monthly sales strategy meeting
- Updating and owning the sales strategy & sales plan with the General Manager.
- Review and approves any special corporate negotiated rates by signing the CVGR (Company Volume guaranteed rate) contract.
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.
- Recommends monthly room nights target goals for sales team members.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Develop and send informative press releases to targeted lists highlighting all activities and promotions.
- Maintain and expand corporate incentive program via direct mail, personal visits etc.
- Oversee and ensure the updation of rates, promotions on hotel website, OTA's (Online travel agents), GDS etc. without any rate parity.
- Responsible for the training of sales managers and staff.
- Follow and promote hotel standards with guests, co-workers.
- Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc.
- Monitors all day to day activities of direct reports.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Quyền lợi được hưởng
- 45 giờ làm việc trong tuần, 02 ngày nghỉ ca hàng tuần.
- 100% phí phục vụ.
- 02 bữa ăn ca trong 01 ngày làm việc.
- Được hưởng những quyền lợi dành riêng cho nhân viên của Banyan Group như: Gói ưu đãi nghỉ dưỡng hàng năm tại các khách sạn của tập đoàn trên toàn thế giới; Ưu đãi sử dụng dịch vụ ăn uống; Đi công tác nước ngoài;…
- Được thường xuyên tham gia các khóa đào tạo của tập đoàn.
- Cơ hội thăng tiến và luân chuyển giữa các bộ phận trong khách sạn hoặc trong các khách sạn do Banyan Group vận hành.
- Tham gia BHXH, BHYT, BHTN Việt Nam ngay sau khi hoàn thành thử việc.
- Gói Bảo hiểm sức khỏe bổ sung cho nhân viên trong thời gian làm việc tại khách sạn.
- Phụ cấp tiền nhà theo chính sách của khách sạn.
- Thưởng hàng năm theo chính sách của khách sạn.
- Hỗ trợ phương tiện di chuyển khi đi làm hàng ngày.
- Trang bị đồng phục theo quy định của khách sạn.
- 100% salary in probation time.
- 45 working hours per week, 02 days-off per week.
- 100% service charge.
- 02 duty meals per working day.
- Be entitled benefits for associates of Banyan Group as: BTHR Complimentary Accommodation each year at BG’s hotels all over the world; Discount on F&B service; Overseas Business Trip; etc.
- Attend frequently training courses of the group.
- Promotion and transfer/taskforce opportunities in the hotel or between sister hotels operated by Banyan Group.
- Attend Vietnamese Social Insurance, Medical Insurance, Unemployment Insurance as soon as completing probation.
- Additional Associate Health Insurance during the time working at the hotel.
- Housing allowance as the hotel’s policy.
- Annual Bonus as per the hotel’s policy.
- Daily Shuttle bus is provided to work.
- Uniform is provided as the hotel’s policy.
Yêu cầu công việc
- Exceptional experience in Corporate & Wholesale
- 4+ years of relevant experience or similar management role
- Fluent communication in Vietnamses & English (both oral and written)
- Computer literacy
- Exceptional leadership and team management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to analyze data and trends to drive strategic decisions.
- Understanding of eCommerce and marketing strategies is preferred.
- Quick adaptability to market shifts, enabling prompt decision-making.
- Degree in Business Administration, Marketing, Hospitality Management, or a related field (preferred).
- Results-oriented with a track record of achieving and exceeding sales targets in a high-end market/Mice.
Yêu cầu hồ sơ
Please contact the phone number 0824 081 949 for more details.