Movenpick Living West Hanoi ★ 4.0

1.  Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
2.  Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
3.  Conduct site inspections with prospective and existing clients
4.  Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients
5.  Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
6.  Maintain and update current account information records
7.  Ensure rooming list is received 30 days prior to arrival with updated billing instructions
8.  Ensure that deposits/cancellation fees where applicable are forwarded to the accounting department
9.  Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner
10.  Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly
11.  Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details
12.  Maintain visibility throughout events and be the on-site client liaison
13.  Follow up post-event to address any issues whilst soliciting return business
14.  Prepare weekly, monthly, quarterly and annual reports as required.

2. Life & Health Insurance

3. Uniform, Laundry & Meals

4. Opportunity for career growth

1. Diploma in Tourism / Hospitality Management / Events Management

2. Minimum 1-year-experiences at equivalent position

3. Good communication and customer contact skills

4. Excellent reading, writing and oral proficiency in English language

5. Proficient in MS Excel, Word, & PowerPoint