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Mô tả công việc
Job Brief:
We are looking for a candidate for the position of Quality Assurance Leader- who will be responsible for ensuring the quality and reliability of products or services produced by the company. They play a crucial role in designing and implementing quality assurance processes, conducting audits, and collaborating with relevant internal departments and the Japanese parent company&039;s quality department to continuously improve quality standards. The QA Specialist is focused on preventing defects and ensuring that processes are followed to meet established quality criteria.
🎖 What to do
Quality Assurance Strategy & Process Development
Define quality metrics and benchmarks to evaluate and improve product or service quality.
Design, implement, and maintain quality assurance processes across the development lifecycle.
Ensure that QA processes align with industry standards and internal objectives.
Auditing & Compliance
Conduct regular internal audits, process reviews, and quality inspections.
Identify deviations from established processes and ensure timely corrective actions.
Documentation & Reporting
Generate reports on quality performance metrics, trends, and improvement progress.
Maintain comprehensive records of QA activities, including audit results, non- conformities, and resolutions.
Process Improvement & Innovation
Propose and drive changes that enhance quality, reduce defects, and improve operational efficiency.
Collaborate with cross- functional teams (Dev, APM, Ops) to identify inefficiencies and improvement opportunities.
Promote adoption of best practices and continuous improvement initiatives.
Training & Knowledge Sharing
Support team members in understanding and applying quality principles in their work.
Conduct training sessions and create educational materials on QA standards and procedures.
Root Cause Analysis & Corrective Action
Investigate quality issues through structured root cause analysis techniques.
Collaborate with relevant teams to implement corrective and preventive actions (CAPA).
Customer Satisfaction & Feedback Loop
Analyze customer feedback, complaints, and return data to identify trends and pain points.
Translate feedback into actionable quality improvements.
Regulatory & Industry Standards Compliance
Ensure ongoing compliance with all required certifications and regulatory frameworks.
Stay current with relevant quality regulations, standards (e.g., ISO, CMMI), and best practices.
Risk Assessment & Mitigation
Develop risk mitigation strategies and contingency plans.
Proactively identify potential quality- related risks across the product or service lifecycle.
Quality Culture & Continuous Improvement
Champion a culture of quality excellence and continuous improvement across the organization.
Encourage team- wide ownership of quality and open sharing of ideas for improvement.
Yêu cầu công việc
Yêu cầu công việc
🎖 What you should have
Have more than 4 years of experience in software quality assurance roles.
Experience with quality management tools and software testing tools is a plus.
Relevant certifications in quality assurance or quality management are advantageous.
Having abilities and working knowledge of data analysis/statistical methods.
Familiarity with industry quality standards and frameworks, such as ISO 9001, CMMI, or Agile methodologies.
Excellent organizational and leadership skills.
In- depth knowledge of software development processes, testing methodologies, and quality assurance principles.
Outstanding communication skills.
Quyền lợi
🍀 What we offer
💰 Competitive Salary – Deserved Rewards
Attractive salary, aligned with your skills and contributions.
Generous year- end bonus, based on individual performance.
Salary review twice a year to recognize your dedication.
🩺 Comprehensive Healthcare – We Care About You
Premium health insurance package for extra protection.
Annual health check- ups at top- tier hospitals.
Ergonomic chairs to protect your health.
Access to mindfulness courses for your mental well- being.
💻 Modern & Innovative Work Environment
Dedicated office floors with 6 levels for various projects.
Equipped with MacBook/Laptop & the latest technology to enhance productivity.
🎓 Personal Development – Unlimited Growth Opportunities
Transparent and well- defined career advancement opportunities.
Flat organizational structure, enabling direct collaboration with leaders and fostering creativity and innovation.
Specialized training courses & soft skills development to enhance expertise.
Sponsored international certification exams, supporting professional advancement.
🚀 Agile Mindset – People- Centric Growth
Stronger team connections, creating a dynamic and efficient workplace.
Open, flexible, and supportive work culture, driving collective success.
🎉 Work Hard – Play Hard
Exciting activities: Open Talks, IT Seminars, Team Building, Project Trips, Sports Day, Year- End Parties…
Diverse entertainment: PlayStation, Friday Happy Hours, Mindfulness- related activities…
⏰ Flexible Working Hours
Monday- Friday: 8:00 AM- 11:30 AM | 1:00 PM- 5:30 PM.
🌟 Join TechTus, where we work HAPPILY to achieve our DREAMS together! 🚀
Cập nhật gần nhất lúc: 2025-07-22 02:15:02
Mynavi TechTus Vietnam (tên gọi cũ: NAL Solutions) là công ty công nghệ có trụ sở tại Đà Nẵng, Việt Nam - chuyên tư vấn & phát triển phần mềm, đặc biệt cho thị trường Nhật Bản. Được thành lập từ năm 2015, công ty đã khẳng định vị thế là một đối tác offshore uy tín và chất lượng cao. Năm 2022, NAL Solutions chính thức trở thành công ty con của Tập đoàn Mynavi (Nhật Bản).Đến tháng 3/2025, công ty đánh dấu bước ngoặt mới trong hành trình phát triển khi đổi tên thành Mynavi TechTus Vietnam.
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