Novotel Đà Nẵng

• Process and input group, FIT and corporate reservations following hotel reservations policy

• Answer all calls promptly, within 3 rings using specified greeting for hotel, in a courteous and efficient manner. Ensure that all relevant information is obtained.

• Ensure all reservations are accurately action within the same working day.

• To provide guest with up-to-date information.

• To provide security and privacy of guests by keeping all guest’s information confidential unless otherwise instructed by guests.

• To handle all arrival and departure records.

• Contribute to overall operational efficiency by performing other relevant duties as assigned.

• To prepares required lists and reports

• Assist in the preparation and checking of the rate manual.

• Check and update, as necessary, rates in the computer system.

• Employee welfare card provides discounted rates at Accor Hotels worldwide.
• Develop your talents through Academy Accor's learning programs.
• Basic salary + Service Charge + Allowance
• Social insurance: Full basic salary 
• Health Insurance: Bao Viet + PTI
• Meal Allowance + Uniform + Free parking
• Bonus: Birthday; Holidays; 13++,...

• Diploma/Bachelor of Tourism/ Hospitality Management or relevant major.
• Having 1 - 2 years experience in relevant position
• Proficiency in English language.
• Proficient in MS Excel, Word, & PowerPoint.
• Working time: Monday - Friday