PWC Viet Nam ★ 4.1

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Senior Associate

Job Description & Summary
At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.


Management and oversight of all Payroll & Benefits tasks for Ho Chi Minh office including, but not limited to the following tasks:

• Process and ensure a proper control of a full cycle of monthly payroll including raw- data collection, overtime reports, payroll and allowances computation, payroll reconciliation, banking transactions, monthly or periodical payroll- related or costing reports…
• Deal with all relevant Personal Income Tax (PIT) matters: tax code registration for staff and dependents, monthly PIT declaration, individual tax returns, PIT finalisation and relevant costing reports…
• Understand well and process the statutory social/health/unemployment insurance matters including the monthly reports, reconciliations, costing reports, insurance claims….and other statutory DOLISA reports ( labour usage/annual self-check/labour accident reports….)
• Handle benefits operations including self-insured, group life and medical insurance as well as administration of Expatriate, Partner and Director's benefits, annual health check, and other benefits in accordance with Firmwide policies….
• Ensure all tasks and processes are compliant and performed in a timely manner and efficiently.
• Deliver the answers and advices to internal clients for Payroll and Benefits matters based on the experience and good understanding of Labour Law, PIT Law, circulars and related guidance, Social insurance Law….
• Liaise well with the Authorities persons in charge: Social insurance/Tax/DOLISA officers
• Identify the significant or potential issues/risks to propose the solutions and timely escalate to higher levels
• Assist the Manager to supervise and review tasks performed by the juniors.
• Act as a Team Lead in the absence of Manager.
• Assist the Manager in implementing team's projects & initiatives and other ad-hoc tasks.
  
  

• University degree, preferably in Human Resources Management/ Business Administration/ Law
• At least 1 year experience in a C&B role in relevant tasks with good knowledge of labour law, PIT Law, Social Insurance Law and other related regulations. Experience in Payroll software is preferable.
• Good at MS Office (Word, Excel)
• Good at communication and customer-oriented
• Good at English both speaking and writing
• Good at numerical reasoning and logical thinking
• Mature, careful and result-oriented
• Ability to work under tight deadlines and high pressure and complete tasks in a timely manner
  

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 11 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
0%

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date
April 18, 2025