Sofitel Legend Metropole Hanoi

MAIN DUTIES:
Administration
• All wooden furniture painting, concrete wall, wall paper and ceilings have always to be in perfect condition.
• To record daily consumption of electric & water, fulfil department’s technical checklists.
• <Refer to operations manual (SOPs) for details if required>
• To record daily consumption of materials.
Financial and Revenue Responsibilities
• <Refer to operations manual (SOPs) for details if required>
• N/A
Training and Human Resources Management
• <Refer to operations manual (SOPs) for details if required>
• N/A
Guest Service Responsibilities
• <Refer to operations manual (SOPs) for details if required>
• N/A
Technical Responsibilities
• Execute all maintenance programs
• Attend to banquet function order request.
• All kinds of necessary repair and maintenance of all furniture, wall, ceiling, wall paper & mason works.
Miscellaneous
• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
• <Refer to operations manual (SOPs) for details if required>
• Perform other Engineering related duties / activities as required by the direct Supervisor.
• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
GENERAL DUTIES:
Health and Safety
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees
• Be fully conversant with all departmental Fire, Emergency and Bomb procedures
• Ensure that all potential and real Hazards are reported immediately and rectified
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
To be fully conversant with:
• Hotel security procedures
• Hotel standards of operation and departmental procedures
• Sofitel “BE Magnifique” vision and its corresponding strategies
• Sofitel Keys of Luxury and Appearance guidelines
• Hotel Facilities and attractions
• Hotel Health and Safety policy and procedures
• Hotel fire procedures

• Excellent communication and interpersonal skills
• Minimum 3 years experience in the same position

Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
Talent development through learning programs by Academy Accor.
Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.
Opportunity to grow within the property, the company and across the world!

Cập nhật gần nhất lúc: 2024-08-08 16:15:03