The company has been providing products and services to global and regional financial institutions for over 36 years. As a pioneer IT services provider, it possesses deep banking domain expertise and strong experience in the latest technological trends.
Its platforms power the operations of more than 200 financial institutions across 50+ countries, supporting multiple business verticals through mobile and internet channels, including:
- Retail Banking
- Corporate Banking
- Cash Management
- Internet Banking
- Automotive Finance
- Other financial business areas
Key highlights:
- 36 years of focused expertise in Banking & Financial Services
- Trusted by global and regional banks as a strategic transformation partner
- Driving large-scale digitalization programs using Data Science, Cloud, AI/ML, DevOps, and RPA solutions
- Employee-first culture
- 100% referenceable service customers with strong C-SAT ratings
- Recognized as a “Great Place to Work” by a global research organization
- Provide L1 and L2 local support (technical and functional) – ticket handling
- Handle customization requests: requirement gathering, documentation, SIT, UAT, and production deployment support
- Connect with customers based on defined communication frequency
- Provide technical and functional local support
- Conduct technical and functional training for financial institutions (Banks and NBFCs)
- Conduct technical sessions and manage queries
- Support technical setup
- Lead projects technically through all stages of the lifecycle, including design, development, and acceptance testing
- Provide support according to defined shifts/client time zones
- Gather business and technical requirements, prepare documentation, and obtain customer sign-off
- Conduct workshops to handle business and technical queries
- Provide SIT and UAT support
- Deliver L1 and L2 technical and functional support
- Experience in design and development of high-volume transaction systems
- API programming experience
- Strong knowledge of Java, JEE, and API concepts (Class loading, Memory Management, Transaction Management, etc.)
- Strong background in object-oriented analysis and design using common design patterns
- Act as a translator between Vietnamese and English stakeholders
- Bachelor’s degree in Engineering, Computer Science, or equivalent
- 8+ years of experience, especially in the Banking domain
- Proficiency in both English and Vietnamese
- The company is well known for identifying, nurturing, and promoting internal talent, fostering long-term and mutually rewarding relationships with high-performing employees. Structured development programs support continuous growth based on capability, performance, and career aspirations.
Công Ty TNHH Elitez Á Châu Việt Nam có mã số thuế 0317747062, do ông/bà Nguyễn Thị Bích Thảo làm đại diện pháp luật, được cấp giấy chứng nhận đăng ký kinh doanh ngày 22/03/2023.
Công ty có ngành nghề kinh doanh chính là "Hoạt động của các trung tâm, đại lý tư vấn, giới thiệu và môi giới lao động, việc làm", do Chi cục Thuế Quận 1 quản lý.