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1. Job description:
a) UI
· Own overall end-to-end HMI/C-App designs across all vehicle product lines— from the big picture down to specifics of feature or service flows.
· Find and propose the best UI/UX suppliers to work with VinFast.
· Work with the marketing department to develop and maintain signature aesthetics, standards and brand integrity.
· Work closely with UI suppliers to define VinFast’s design concepts for HMI, C-App and relevant platforms.
· Evaluate UI design options with related departments and experts to ensure alignment with VinFast’s branding and optimize customer experience.
· Monitor the UI development process. Report issues to the leadership team when needed
· Constantly propose new ideas and options to improve VinFast’s UI design.
b) UX
· Research and propose suitable UX/customer journey for VinFast’s HMI, C-App, website...
· Drive the improvement process to enable the delivery of great customer experiences across stages, channels & touchpoints in the customer journey.
· Evaluate the O2O (online to offline) flow from customers perspective to propose improvements and adjustments.
· Manage user testing and user feedback with various customers around the world to define the future UI/UX design of Vinfast vehicle lines.
2. Requirement:
· 5+ years experience in Automotive User Interface / HMI design and/or related field.
· Directly involved with successfully strategizing, designing, and optimizing UI/UX. Hands on knowledge and experience in using various CX & UX tools.
· Bachelor’s Degree in Industrial Design, Automotive Systems Design, Human Machine Interface, Engineering...
· Broad knowledge of changes in the modern customer experience landscape with expertise in e Business, e Commerce, marketing operations, and digital technology.
· Excellent interpersonal skills and an expert-level ability to communicate effectively at all levels of the organization as well as externally.
· An online portfolio or samples of work
Công Ty Cổ Phần Sản Xuất Và Kinh Doanh VinFast là công ty thành viên thuộc tập đoàn Vingroup, một trong những Tập đoàn Kinh tế tư nhân đa ngành lớn nhất Châu Á.
Với triết lý “Đặt khách hàng làm trọng tâm”, VinFast không ngừng sáng tạo để tạo ra các sản phẩm đẳng cấp và trải nghiệm xuất sắc cho mọi người.
VinFast đã nhanh chóng thiết lập sự hiện diện toàn cầu, thu hút những tài năng tốt nhất từ khắp nơi trên thế giới và hợp tác với một số thương hiệu mang tính biểu tượng nhất trong ngành Ô tô.