Mô tả công việc
Administration
• Ensures an efficient and accurate filing system to maintain records of all Sales Agreements, Contracts and Quotations for the Hotel.
• Reviews and responds to RFPs, while thoroughly qualifying each client’s wants and needs
• Drafts and distributes proposals, contracts and submit sales reports in a timely manner.
• Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation.
• Entertains and conducts hotel inspections to clients whenever required.
• Establishes and maintains strong relationship with the established clientele and constantly explores new business opportunities.
• Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.
• Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems.
Financial
• Achieves the monthly and annual personal target contributing to the Sales revenue.
• Develops and reviews Personal Business Plan which is linked to the Hotel’s Annual Business Plan.
Marketing
• Conducts extensive competitor research and maintains excellent Product Knowledge of the Hotel.
• Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge.
• Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications.
Operational
• Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.
• Ensures systematic and efficient calls on allocated Accounts within specified location and reports findings and opportunities to the Director of Sales.
• Pre-qualifies and targets prospects, utilizing database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
• Professionally conducts routine telemarketing activities, makes Sales trips to the current and potential parties to identify new business opportunities
• Follows up sales leads to identify prospect.
• Meets and greets VIP guests upon arrival/ departure.
• Establishes strong contacts to source for information in regard to planned and upcoming functions / events.
• Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.
Personnel
• Assists in the recruitment and selection of Sales associates if required and oversees the punctuality and appearance of Sales associates
• Develop Sales associate’ skills and abilities through the appropriate training, coaching, and/or mentoring in coordination with Learning Manager and Departmental Trainers and assist to conduct annual Performance Development
• Supports the implementation of changes as a result of the Associate Experience Survey.
Other Duties
• Ensures high standards of personal presentation and grooming.
• Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organizations, including tour operators and local travel agents.
• Understands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.
Quyền lợi được hưởng
- DE&I, care-driven culture, and collaborative, team-driven environments
- Professional learning and development opportunities
- Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
- Complimentary 2 duty meals per working shift and team menu designed by our Chef once per week
- Be provided uniform and laundry service
- Discount 50% for F&B service at our restaurants
- Complimentary accommodation at selected Hyatt properties worldwide
- Free parking at our associate parking area
Yêu cầu công việc
- Ideally with a university degree in Hospitality/Tourism management or Business/ Economic management
- Minimum 2 years work experience as the same position.
- Strategic orientation, as well as good problem solving, administrative and interpersonal skills are a must.
- Work experience in a luxury hotel or in an international hotel chain
- Great problem solving, organizational, analytical, and coordinating abilities
- Excellent communication skills and great interpersonal skills
Yêu cầu hồ sơ
• Direct application to: Human Resources Department, Park Hyatt Saigon, 2 Lam Son Square, District 1
Bình Minh Group luôn tự hào là một trong những nhà nhập khẩu và phân phối rượu ngoại nhập hàng đầu tại thị trường Việt Nam. Với mức tăng trưởng vượt bậc, chúng tôi đã tạo dựng niềm tin vững chắc của các tập đoàn hàng tiêu dùng lớn nổi tiếng trên thế giới. Sự kết hợp của nhiều dòng sản phẩm phong phú, đa dạng, chất lượng cao, mẫu mã đẹp, giá hấp dẫn cùng với đội ngũ nhân viên chuyên nghiệp.
Chính sách bảo hiểm
- Bảo hiểm sức khỏe & tai nạn PVI Premium;
- Bảo hiểm xã hội
Các hoạt động ngoại khóa
- Du lịch hàng năm
- Bóng đá
- Bóng bàn
- Cầu lông
- Teambuilding
Lịch sử thành lập
- Công ty Cổ phần công nghệ Bình Minh (BINHMINH GROUP) được thành lập năm 2000. Công ty có trụ sở văn phòng giao dịch chính tại Hà Nội, có chi nhánh tại TP Hồ Chí Minh, Chi nhánh tại tỉnh Lạng Sơn. Trải qua 20 năm hoạt động và liên tục phát triển, với chiến lược đầu tư, kinh doanh phát triển bền vững.
Mission
Định hướng phát triển thành một Tập đoàn hàng đầu khu vực, không ngừng đổi mới, sáng tạo để kiến tạo hệ sinh thái các sản phẩm dịch vụ đẳng cấp, góp phần nâng cao chất lượng cuộc sống của mọi người và nâng tầm vị thế của thương hiệu Việt trên trường quốc tế.