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Mô tả công việc
1. Hotel Business and Sales strategies and target
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals.
- Implements all sales action plans related to market areas to achieve Sales target including but not limiting to daily sales call, site inspection trips
- Responsible for individual and team’s weekly, monthly and yearly sales target and budget
- Responsible for accounts distributed in different segments such as TA, OTA, Corporate Sales for the hotel.
- Solve customers’ grievances and questions related to Sales process or services
- Work closely with Hotel Manager/ General Manager/ General Director/ Managing Director to ensure proposed rate negotiations meet the financial needs of the hotels.
2. Market Research and Business Development
- Do market research, keep you updated with market trend and best practice.
- Identify new markets and business opportunities and increase sales.
- Implement action plan to achieve target of new account acquisition, room night and revenue
- Pre-qualify and target key accounts within assigned territory or area and develop appropriate and effective sales solicitation strategies to increase hotel’s market share
- Develop and maintain pro-active relationship with potential and current accounts through regular sales calls and/or in-house entertainment or appreciation events.
- Work closely with Marketing team to develop, plan and execute promotional activities
3. Sales Operations
- Able to provide quick and timely responses, immediate communication to the properties, develop professional long term business relationships.
- Provide the highest quality of service to the customer at all times.
- Ensure all Sales contracts follow the established Hotel’s standards and are based on sound commercial judgement
- Ensure all credit and collection procedures are established and followed strictly
- Ensure all enquiries are replied within 24 hours
- Submit weekly sales activities and monthly sales report
- Attend all department and hotel meetings as necessary.
4. Teamwork and Team Management
- Assess additional training needs based on data gathered and interaction with sales team from property visits.
- Assist in training subordinates to build an efficient team
- As a Team Leader you will be a role model, sharing your expertise and continually inspiring the front office team.
Yêu cầu công việc
- Qualifications: Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
- Experience: Proven track record of at least 5 years working in Hospitality operations, with at least 3 years in Sales role
- Specific skills / abilities: Communication, interpersonal, negotiation, presentation and organizational skills. A positive attitude and excellent communication skills, ability to remain calm whilst under pressure
- Personal qualities: Overall and detail oriented
Quyền lợi được hưởng
- Attractive salary and incentives
- Full insurance on actual salary and premium health care insurance
- Extra annual leave, up to 20 days/ year
- 05-day work week, Saturday & Sunday OFF
- International working environment at 100% foreign invested company
- Opportunities for career development with new promising projects and properties in the next 5 years
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Công Ty Cổ Phần Michem Việt Nam cung cấp nguyên liệu phục vụ sản xuất trong nhiều ngành công nghiệp khác nhau như: sản xuất sơn, nhựa, giấy, bao bì, gạch men, gốm sứ, đá nhân tạo, chất trợ khoan dầu khí, nguyên liệu ngành y tế và các lĩnh vực xử lý môi trường, các loại hóa chất của nhiều ngành công nghiệp khác.…
Trên hành trình phát triển không ngừng chúng tôi đầu tư nâng cấp nhà máy, kho chứa đạt chuẩn, trung tâm nghiên cứu và phát triển R&D được trang bị đầy đủ máy móc, thiết bị hiện đại, áp dụng công nghệ cao thân thiện với môi trường.
Michem Việt Nam hiện là là đối tác uy tín, tin cậy đối với khách hàng trong và ngoài nước. Kim chỉ nam: “Uy tín là sức mạnh để thành công – Văn hóa doanh nghiệp là nền móng phát triển bền vững”.
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