Barbaard ★ 3.5

Responsibilities:

• Greet and welcome clients in a friendly and professional manner.
• Manage reservations and appointment schedules efficiently.
• Provide detailed information about our grooming and wellness services.
• Address client inquiries, concerns, and requests with prompt and courteous responses.
• Ensure the reception area is clean, organized, and presentable.
• Collaborate with the service team to coordinate and optimize guest experiences.
• Upsell additional services and products when appropriate.
• Handle payment transactions accurately and efficiently.
• Maintain a positive and proactive attitude in a fast-paced environment.

• Salary: 10-15M based on experience plus 13th month salary.
• Weekly working hours: 40 hours, from Monday to Friday.
• 20 days of paid leave and 10 days of paid sick leave per year.
• Meal allowance: 40,000 VND per working day.
• 20% discount on company products and 50% staff discount on all F&B services for your personal consumption.
• Sales incentive.

Requirements:

• Proven experience in a customer service role.
• Excellent communication and interpersonal skills.
• Ability to multitask and work effectively in a high-energy environment.
• Strong organizational skills with attention to detail.
• Knowledge of grooming and wellness services is a plus.
• Proficient in basic computer skills and booking systems.
• Availability to work flexible hours, including evenings and weekends.
• Fluent in both English and Vietnamese.