BPO Niềm Tin Việt 2.7 ★

Mô tả Công việc

The HR Manager will be responsible for leading and overseeing all aspects of Human Resources practices and processes, including (but not limited to): Recruitment, Training & Talent Development, Compensation & Benefits, Employee Relations Management, HR Systems & Documentation, and Office Administration, ensuring alignment with organizational goals and strategies.

Recruitment:

• Oversee and develop recruitment strategies to attract and retain top talent.
• Establish effective recruitment pipelines, including partnerships with external agencies and institutions.
• Ensure the onboarding process is streamlined and continuously improved to support employee engagement and retention.

Training & Development:

• Lead the design and implementation of training programs, focusing on leadership development, upskilling, and succession planning.
• Collaborate with line managers to identify and address training needs for all staff levels.
• Evaluate the effectiveness of training initiatives and make recommendations for improvements.
• Develop and manage career development frameworks, aligning them with organizational growth objectives.

C&B (Compensation & Benefits):

• Design salary structures and C&B schemes for different staff levels.
• Conduct/attend salary survey to understand and keep management updated on salary benchmarks.
• Conduct yearly performance evaluation and recommend right salary (review) for performance and salary benchmarks where available.
• Ensure adherence to company’s guidelines on salary review and promotions.

Employee Relationship Management:

• Ensure staff's compliance to company regulations, labour laws and coordinate with relevant authorities
• Responsible for staff's rewards, disciplinary actions, etc.
• Coordinate staff promotion, transferring, termination processes
• Ensure staff satisfaction level by conducting staff satisfaction survey, exit interviews, etc.: providing recommendations for improvements
• Oversee the organization of key staff events (e.g., annual meetings, celebrations) to promote team cohesion.
• Address day-to-day staff related issues

HR System/Documentation:

• Develop and update HR policies, handbooks, and templates to ensure clarity and compliance.
• Oversee HR systems and databases, ensuring data accuracy and security.
• Monitor and improve leave management processes and contract administration.
• Ensure robust documentation practices, including employee records and job descriptions.

Manage HR staff

• Manage and mentor HR team members, providing guidance and development opportunities.
• Conduct regular performance appraisals and establish growth plans for the HR team.
• Foster a culture of continuous improvement within the HR department.

Labor laws compliance: make sure all HR matters are compliant with labor laws

Yêu Cầu Công Việc

Experience and Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 10 years of experience in HR, including 5 years in HR management roles in multinational corporate environment.
• Proven track record in designing and implementing HR strategies and systems.
• Experience in leading and developing high-performing HR teams.

Skills and Competencies:

• Strong knowledge of labor laws and HR best practices.
• Proficiency in English
• Excellent leadership, strategic thinking, and problem-solving skills.
• High emotional intelligence with the ability to build and manage relationships at all levels.
• Results-driven, adaptable, and solution-oriented.
• Strong communication, negotiation, and conflict resolution abilities.

What we offer:

• Attractive salary (negotiable in the interview), 100% pay during the probation period
• Year-end bonuses and Annual salary review
• Health-care insurance for individuals
• Full social insurance coverage according to labor law (based on total salary)
• International working environment: Trust-based culture with close collaboration in small teams
• Personalized training and development programs: Unlock your full potential and advance your career
• Awesome office perks: Free coffee, snacks, exciting events including company trips, sports days, and more.
• Flexible working mode: Monday to Friday, from 8:30 AM – 5:30 PM (hybrid-working: 2 days/week remote work)