Thiên Bình Energy

Descriptions of Key Tasks:

Enable transport activities for ocean shipments from A-Z while liaising with sales, customers, and overseas offices to ensure all requirements are met in a timely and efficient manner. As always, these activities must comply with all relevant governance and regulatory requirements.

Responsibilities:

• Organize transport for ocean freight shipments from A-Z as required.

• Receive bookings from sales/overseas agents and arrange shipments with shipping lines/agents.

• Check rates/costs at the time of booking receipt to ensure accuracy and place bookings with the shipping partner.

• Communicate with customers, sales teams, and agents to exchange shipment information.

• Check the accuracy of information on bills and confirm with agents/carriers.

• Issue MBL/HBL for sea shipments and confirm the shipment on board (SOB) with the carrier.

• Coordinate with carriers, ports, co-loaders, and agents to ensure shipments are handled smoothly.

• Input all information and update the status of shipments on systems Cargo-Wise as per SOP instructions until shipments have been delivered to their destinations.

• Submit AMS, ISF, and ACI for exports.

• Solve problems with shipping lines, agents, and customers, or escalate to supervisors/managers if needed.

• Issue debit notes and credit notes to customers/overseas agents.

• Follow SOPs and company’s KPI for every account.

• Complete daily, monthly, and weekly updates/reports as per company regulations in an accurate manner.