Mô tả công việc
• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis
• Deliver food & beverage services in accordance to departmental standards and procedures
• Ensure that all food & beverage are served according to service standard
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management
• Assist other Food & Beverage outlets with their operations during peak times or when required
Quyền lợi được hưởng
Benefits
• Competitive salary & service charge
• 12 annual leave/ year, 1 day leaves of birthday
• Working 9 hours/ day, 5 days/ week
• Social insurance, medical insurance, unemployment insurance
• 24/7 health care and accident insurance during the term of hotel contract
• Annual staff outing
• Accor Training & Career Development
Yêu cầu công việc
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Up to date with food and beverages trends and best practices
• Guest-oriented and service-minded
• Degree in food service management or related field
- Must have basic English skill
Yêu cầu hồ sơ
Email: nhi.phamnguyenhai(a còng)accor.com
CÔNG TY TNHH THƯƠNG MẠI & XUẤT NHẬP KHẨU ORIFOOD VN
Công Ty TNHH Thương Mại & Xuất Nhập Khẩu Orifood Vn, tên tiếng anh Orifood Vn Trading & Import Export Company Limited và tên đăng ký là Công Ty TNHH Thương Mại & Xuất Nhập Khẩu Orifood Vn, Đã hoạt động hơn 3 năm trong ngành kinh tế Chế biến, bảo quản thịt và các sản phẩm từ thịt. Giám đốc: Ô/B. Trần Thị Mùi với nhiều hoạt động ngành nghề kinh doanh. Mọi chi tiết quý khách vui lòng liên lạc với công ty chúng tôi theo địa chỉ: Số 8 ngõ 9 Phố Đào Tấn, Phường Ngọc Hà, Quận Ba Đình, Hà Nội, Việt Nam.