1. Sales (70%) Support manager to identify and prospect potential B2B clients Answer customer inquiries, schedule meetings, sales appointments, and events. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business. Manage customer accounts, follow-up order status with, provide troubleshooting assistance for orders, account statuses, and other problems. Perform data entry tasks for sales figures, metrics, and other relevant information and maintain an organized and accessible filing system. Support to manage sales tracking tools, compile reports, maintain an organized and accessible file system for administrative and sales professionals. Record sales trends and liaising with account managers to develop sales strategies. Staying up-to-date with the latest trends and practices. 2. Customer Support (30%) Support customers concerns, issues, inquiries related to SSL certificates: validation, technical issues (will be trained). Verify documents and ensure all the applied information is accurate with the registration business; support process orders on system. Support processing and making purchasing order/ Balance sheet monthly. Ensure all tasks are done within required time frame set out by department procedure. Report any unusual activity to your supervisors. Other tasks as assigned.Bachelor's degree in related field Upper-intermediate English skill, able to communicate in English-speaking environment Open for fresher, have 6-month to 1-year of experience in similar roles is a plus Have experience in IT field is a plus Good communication, problem-solving, speed at work and learning attitude Ability to work independently or in a team to solve all the requests and other diverse issues from customersIncome & Achievement Competitive salary, salary review once a year 13th month salary and Annual Performance Bonus MVP and Shining star awards at the end of year Global and professional working environment Workplace Happiness Full SHUI as Vietnamese Law Premium Private Medical Insurance PVI and annual health check 15-day annual leave, Christmas leave and 30-min menstrual leave for women Company trip, YEP and monthly gathering time Gifts on special occasion and fully stocked snack corner Sponsored training courses and book purchase quarterly Be well-equipped with new working equipment