TÜV Rheinland 3.2 ★

1. To constantly check filing/tracing system and advise on improvement.

2. To disseminate hotel information (by mail) to regional sales offices and other Banyan Tree hotels and outside guests as needed.

3. To handle routine correspondences, i.e., letters/fax/printing daily reports/typing welcome cards/inquires, for DOSM/ Sales and Marcom manager.

4. Responsible for related duties and special projects as assigned by DOSM/ Sales and Marcom manager.

5. Establish and maintain effective employee relations through prompt response and helpful attitude.

6. To develop and maintain a close working relationship with the staff at all levels within the Sales & Marketing Division.

7. To remind colleagues to conduct jobs with concern for the environment and resources by reducing the use of items and recycling whenever appropriate.

KEY BENEFITS:

1. Proficiency in the role at required level

2. Conversant with relevant emergency procedures

3. Knowledge of relevant rules and regulations

4. Knowledge of the company, hotel, and its environment

5. Knowledge of relevant safety and security procedures

6. Knowledge of relevant guest satisfaction standards

7. English Language requirements met or exceeded

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