Crowne Plaza Phu Quoc

• Registers and rooms all arrivals according to established procedures.

• Performs check in, check out, room change procedures and ensures all data are fully entered correctly into the hotel systems in accordance with reservation.

• Maintains cashier float and ensures accurate daily report of all money received/sent.

• Attends to guest complaints, inquiries and requests; escalates problems to supervisor/Assistant Manager if he/she is unable to assist.

• Does everything possible to ensure that the guests depart the hotel with a high level of satisfaction.

• Enjoy 2 days off/week
• At least 12 days of leave/year

ALLOWANCE - SUPPORT

• Monthly service fee bonus
• Allowance for moving expenses to get a job
• Home visit allowance
• Vacation allowance (depending on level)

INSURANCE

• Get accident insurance 24/7 from the first day you get a job

OTHER BENEFITS

• Enjoy discounts on using services at the resort, booking IHG staff rates
  

1. Education: High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.

2. Service years in the field: 01- year experience in customer service or switchboard operator.

3. Knowledge and skills:

• Strong communication skills when interacting with others; demonstrated ability to effectively interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Proficient in the use of Microsoft Office and Guest Services related System.
• Good problem solving and organizational skills.

4. Language:English (listening, speaking, reading and writing).

Contact: 0297 3683 999 - Ext: 5806 

Hotline: 0911 815 105