Tweet
Facebook
Copy Link
- Receive ticket and call in the system.
- Classify ticket into categories and follow correct defined procedure of company.
- Follow up, coordinate with internal team via email, skype call, and company system.
- Update status and log record of ticket status, and date of completion.
- Follow standard operating procedure (SOP) and ensure company's system security standard.
- Monitor and proactively recommend solutions to the company to reduce process time.
- Training will be provided by the company.
- Working time: Rotate shifts
- Working day: 5 days per week (including Saturday and Sunday)
- Working location: Ton Duc Thang, District 1, Ho Chi Minh City
* Benefits:
- International working envinronment, opportunity to work and improve language skills with native speakers.
- Opportunity to be promoted
- Lunch and parking allowance
- Night shift allowance (extra 30% on base salary)
- Project perfomance bonus
- 13th month salary
- Annual salary review
Các phòng ban đang tuyển dụng tại DIGI-TEXX Vietnam
Tài chính - Kế toán
Quản lý sản phẩm & dự án
Hành chính
Công nghệ thông tin
Dịch vụ khách hàng
Nghệ thuật - Thiết kế
Buôn bán/ Kinh doanh
Lao động có tay nghề và sản xuất
Kỹ thuật
Nhân sự
Marketing/ Truyền thông
Other
Tư vấn
Ngân hàng