Hoiana Resort & Golf ★ 3.4

SCOPE OF WORK

IT Developer is responsible for designing, developing, integrating, and maintaining software applications that support resort operations, including gaming platforms, guest services, and internal digital-transformation initiatives. This role works closely with business stakeholders, vendors, and IT infrastructure teams to deliver secure, scalable, and high-availability solutions.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Application Development & Support

• Design, code, develop, test, and deploy web-based and enterprise applications.
• Customize and enhance existing systems, casino platforms, and reporting tools.
• Provide Level 2–3 application support, troubleshooting production issues and performing root-cause analysis.
• Maintain technical documentation, system architecture diagrams, and user guides.
• Working with business analysts, UI/UX designers, and stakeholders to define requirements.
• Maintenance: Providing ongoing support and enhancing existing systems to ensure reliability.
• Testing, and debugging applications to improve performance.

System Integration

• Build and maintain APIs and middleware for integration between hotel, gaming, finance, and guest-facing systems.
• Work with third-party vendors and system integrators during implementations and upgrades.
• Ensure data accuracy, security, and performance across interconnected platforms.

• Follow IT security standards, access-control policies, and data-protection requirements.
• Participate in vulnerability remediation and audit activities.
• Ensure compliance with gaming-industry and hospitality regulations.

• Participate in digital-transformation and automation projects.
• Gather business requirements and translate them into technical solutions.
• Support UAT, go-live activities, and post-implementation stabilization.
• Coordinate with Infrastructure, Cybersecurity, and Operations teams.

• Optimize system performance and code quality.
• Propose automation, workflow enhancements, and modernization initiatives.
• Stay updated on emerging technologies relevant to hospitality and enterprise IT.

• Professional and multicultural working environment
• Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, ...)
• Big-scale project in central Vietnam
• Career Development Opportunity

Education

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3–7 years of experience in software development or enterprise application support.
• Strong knowledge of:

1. C#, .NET / Java / Python / JavaScript, front-end (HTML/CSS/JS), or back-end technologies.
2. SQL Server / Oracle / MySQL / PostgreSQL
3. REST APIs, JSON/XML

• Experience with web frameworks (React, Angular, Vue, or similar) is a plus.
• Familiarity with enterprise systems (ERP, CRM, PMS, POS).
• Understanding of SDLC, Agile/Scrum methodologies.
• Strong troubleshooting and English communication skills.

• Highly experienced in advanced business analysis and requirements-gathering skills.
• Experience in hospitality, gaming, casino, or resort environments.
• Exposure to Microsoft Dynamics 365 / SAP / Oracle Hospitality systems.
• Knowledge of cloud platforms (Azure / AWS / GCP).
• BI/reporting tools (Power BI, Tableau).
• DevOps tools (CI/CD pipelines, Git, Docker).

• Analytical thinking & problem solving
• Business-oriented mindset
• Attention to detail
• Ability to work under pressure in 24/7 operations
• Strong collaboration and vendor-management skills.