The NAB Innovation Centre Vietnam ★ 3.9

ABOUT THE JOB

The Payroll Services Lead ensures the accurate and timely processing of payroll for all employees. The person will collaborate with the Colleague Services Team to ensure all payroll-related activities comply with relevant laws and regulations.



YOUR JOB RESPONSIBILITIES

1. The general scope of work:

• Leading the payroll team to deliver the daily operations of payroll processing, including reviewing and verifying payroll data, and ensuring the accuracy of employee payroll information
• Maintain compliance with all applicable payroll laws, regulations, and internal policies.
• Develop and implement payroll procedures, processes, and controls to enhance the efficiency and accuracy of payroll operations.
• Act as the subject matter expert for payroll- related tax and insurance matters, providing guidance to internal teams.
• Collaborate with other departments, such as People & Culture and Finance, to ensure accurate and timely payroll processing.
• Manage relationships with external payroll vendors, ensuring that payroll data is delivered and processed accurately and punctually.
• Provide exceptional customer service by responding to payroll inquiries and issues in a timely and professional manner.
• Oversee all payroll audit activities both internal and external and ensure all risks are well-managed and controlled.
• Review and oversee monthly Personal Income Tax (PIT) filings and statutory declarations, ensuring accuracy, completeness and compliance with applicable tax regulations.
• Lead and review the annual PIT finalization process, including employee eligibility assessment, reconciliation, submission to tax authorities, and issuance of PIT withholding certificates.
• Oversee Social, Health, and Unemployment Insurance (SHUI) reporting, ensuring timely and accurate submission of monthly, quarterly and annual insurance reports in accordance with government requirements.
• Manage payroll-related government reporting, including ad-hoc requests, audits, inspections, and regulatory submissions required by tax authorities, social insurance agencies, and other relevant bodies.
• Coordinate and review reports requested by internal stakeholders such as Finance, People & Culture, Riks, Compliance and Audit team, ensuring data accuracy and consistency.
• Provide operational support for contractor and workforce conversion activities, including vendor coordination, employee conversion.
• Be responsible as people leader in building a high performing team, continuous developing team member for their career growth and progression.

2. Other tasks

Work closely with Colleague Services Manager to:

• Support the development and implementation of payroll control frameworks, including documentation of risks, controls, procedures and monitoring mechanisms to improve payroll accuracy, compliance and operational resilience.
• Support the payroll uplift project by providing payroll expertise to uplift processes, controls and system effectiveness.
• Other projects as assigned.

YOUR SKILLS & EXPERIENCE

• Bachelor's degree in HR, Business, Finance, or related field.
• Minimum of 9 years of payroll processing experience, with at least 2 years in a supervisory or team lead role.
• Thorough knowledge of local labor laws and regulations. Proficiency in payroll software and technology, such as ADP, Workday, SAP or similar platforms.
• Strong English communication and interpersonal skills, with the ability to effectively communicate complex payroll information to a variety of stakeholders.
• Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines.
• Detail-oriented and analytical, with a focus on accuracy and attention to detail
• Have growth mindset and willingness to go extra miles to support for the team (when required)
• Hard-working and responsible
• Experience in handling personal income tax for expatriate employees

THE BENEFITS AND PERKS

1. Attractive compensation and benefit package

2. Exciting career and development opportunities

3. Professional and engaging working environment

• Hybrid working model and excellent work-life balance
• Well-equipped & modern Agile office
• Special programs to improve your physical and mental health

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.



We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.



If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.