The NAB Innovation Centre Vietnam ★ 3.9

ABOUT THE JOB:

• The primary purpose of this role is to provide BA for key People and Culture technology solutions (Workday, SAP, Success Factors, ServiceNow HR) and Rally.
• The role will work across the People technology landscape to:
• Support key People System activities typically in all Workday modules, Workday/SAP integrations, SAP / SF
• Keeping/sustaining activities of the current platforms in the lead up to Workday implementation.
• Apply relevant business knowledge and experience to understand, influence and define business requirements from key stakeholders for the purpose of successful Workday applications in all or key modules such as Time and Absence, Benefits, Recruitment and onboarding.
• Supports end to end functional activities of SAP/SF/Workday.

KEY RESPONSIBILITIES:

• 1st point of support in resolving Workday related requests assigned to P&C systems team via Service NAB or CCP.
• Triage case and resolving queries that is resolvable at business end (typically related to business process, reassignment, rescinds, corrections, accruals calculation issues, not able to apply for a particular leave type, etc)
• Ensuring data lineage between People systems are aligned and look for opportunities to improve/streamline processes
• Reviewing cases that comes through daily, identify issues and patterns of work and work through changes where required with business and technical team for all Workday / People System issues.
• Define, collate and analysis of data and requirements
• Supports activities from discovery through to implementation; including writing stories, process mapping, support testing activities
• Run stand ups and maintain relevant Kanban boards

YOUR EXPERIENCE:


Professional Level Knowledge and Experience:

• At least 5+ years of business analysis skills in the area of HR and Payroll using Tier 1 Enterprise Applications preferably Workday and SAP. Additional Success Factors experience is an advantage.
• Ability to collaborate with stakeholders to understand and define business requirements, create test scenarios and scripts that tie back to requirements.
• Record and classify the severity of testing defects
• Ability to analyse data, reconcile sets of data from multiple sources and present it in a manner that can be easily understood.
• Facilitate the progress and close out of defects resulting from testing, by co-ordinating with multiple teams

• Sound knowledge of delivery methodologies and associated tools, with working experience in Agile delivery
• Effective communication skills with the ability to synthetise data and communicate findings in a meaningful way

Technical experience:

• Operational Excellence: ability to execute, manage and continuously improve processes
• Customer (Business) Focus: place the customer at the centre of everything
• Business Fluency: commercial acumen and operational understanding
• Problem Solving & Analytics: strong analytical and critical thinking capability
• Communicating with Influence - requires ability to interpret policy that provides clarity to business stakeholders i.e. remove ambiguity and to challenge the status quo and influence senior leaders that forces change in behaviours where required

THE BENEFITS AND PERKS
1. Generous compensation and benefit package

• Attractive salary and benefits
• 20-day annual leave and 7-day sick leave, etc.
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and frequent appreciation gifts
• Extra benefits for long-term employees

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Well-structured learning and development programs (technical and soft skills)
• Sponsored certificates in both IT and banking/finance
• Premium account on Udemy
• English learning with native teachers
• Opportunity for traveling & training in Australia

3. Professional and engaging working environment

• Hybrid working model and good work-life balance
• Well-equipped & modern Agile office with fully stocked pantry
• Special programs to improve your physical and mental health
• Annual company trip and events
• A solid talented team behind you - great people who love what they do

It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.