Tweet
Facebook
Copy Link
Mô tả công việc
• Plan and co-ordinate the provision of friendly, efficient services to guests
• Schedule activities for guests
• Plan and co-ordinate all promotional activities targeting clients
• Trace relevant statistics about clientele
• Co-ordinate and supervise all activities for guests
• Assist with check-ins/check-outs of clients
• Greet Guests upon arrival
• Room Guests
• Cover guest relations desk
• Assist guests with airline bookings and reconfirmation’s
• Assist all departments in being receptive to the needs of guests
• Attend recreation activities when necessary
• Plan and conduct group and function rundown meetings
• Assist in any other duties when required by the Guest Relations Manager
• Assist with translations (information; guest directory; menus etc) as required
• Provide feedback from Guests to Manager for action
Quyền lợi được hưởng
Full salary; service charge and social insurance contribution in probation period
Attractive salary and insurance package
Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand
Opportunity to join international training and development programs
Delicious and nutritious meal at Hotel’s Social Café
Sleeping Lounge for Employee
Laundered uniform provided by Hotel
Pre-employment health check and annual health check
Birthday gift and Allowances on other special events
Free parking
Recognition program with valuable gifts
Summer vacation and many team building activities
Hotel discounts worldwide at all IHG Hotels and Resorts
Unlimited Food & Beverage discount at Restaurants and Bars in Hotel
Other benefits according to Hotel’s policy
Yêu cầu công việc
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Good command of English
• Proficient in the use of Microsoft Office
Qualifications:
• Bachelor Degree in Hotel Management, Business Management or equivalent
Experience:
• 1-2 year experience in customer service/ hospitality
Yêu cầu hồ sơ
To apply, please send your CV via hoteljob
Telephone: (For Recruitment only): 024 3275 3464