Việc làm PETHEALTH GROUP
Cập nhật 24/12/2024 16:53
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Operation & Customer Service Staff
PETHEALTH GROUP
45 việc làm
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
21/01/2025
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Hồ Chí Minh
Mô tả công việc
• Handle export/ import shipments from/ to Vietnam according to all given requirements and rules; regulations externally as well as internally including SOP. Take care of customer service and documentation.
• Receiving booking request/ shipment information from Customers/ Worldwide Agent Network/ Sales Team - arrange booking with Carriers/ Airlines/ Co-loaders/ Oversea agents & process the shipping with related parties.
• Checking and issuing all related docs for outbound & inbound shipment. Make all documents (Bill of Lading, filling AMS/ ISF, sending Pre-alert, submit import E-manifest, sending Arrival Notice & release D/O...) to complete the import - export process.
• Tracing/ updating and coordinate with Carriers/ Airlines/ Co-loaders/ Overseas agent network/ Local service vendors to handle shipments smoothly and ensure shipment operation.
• Follow up process of transportation, handle the information and solve situation.
• Issue the Debit Note for Customer/ Overseas agent and make payment to Carriers/ Airlines/ Co-loaders/ Local service suppliers timely.
• Have good knowledge about services information to provide best service to Customers.
• Solve problems with Airlines, Carriers, oversea Agents, Customers.
• Input all required data on the system and maintain it.
• Reporting immediately for any irregularities/ problem and follow up problem solving to Manager.
• Doing other tasks if assigned by Manager.
• Receiving booking request/ shipment information from Customers/ Worldwide Agent Network/ Sales Team - arrange booking with Carriers/ Airlines/ Co-loaders/ Oversea agents & process the shipping with related parties.
• Checking and issuing all related docs for outbound & inbound shipment. Make all documents (Bill of Lading, filling AMS/ ISF, sending Pre-alert, submit import E-manifest, sending Arrival Notice & release D/O...) to complete the import - export process.
• Tracing/ updating and coordinate with Carriers/ Airlines/ Co-loaders/ Overseas agent network/ Local service vendors to handle shipments smoothly and ensure shipment operation.
• Follow up process of transportation, handle the information and solve situation.
• Issue the Debit Note for Customer/ Overseas agent and make payment to Carriers/ Airlines/ Co-loaders/ Local service suppliers timely.
• Have good knowledge about services information to provide best service to Customers.
• Solve problems with Airlines, Carriers, oversea Agents, Customers.
• Input all required data on the system and maintain it.
• Reporting immediately for any irregularities/ problem and follow up problem solving to Manager.
• Doing other tasks if assigned by Manager.
Yêu cầu công việc
• At least 3-5 years working experiences in Forwarding companies
• Be familiar with Gofreight system
• Have experiences to operate sea freight / trucking business
• Be good at reading & written in English, Chinese is an advantage
• Ability to work independent and teamwork
• Being careful, attention to detail, hardworking, enthusiasm, initiative in work, perseverance, determination to complete tasks.
• Ability to work under high pressure and multitask required.
• Know how to handle situations flexibly and soft in the process of communication and working with customers.
• Be familiar with Gofreight system
• Have experiences to operate sea freight / trucking business
• Be good at reading & written in English, Chinese is an advantage
• Ability to work independent and teamwork
• Being careful, attention to detail, hardworking, enthusiasm, initiative in work, perseverance, determination to complete tasks.
• Ability to work under high pressure and multitask required.
• Know how to handle situations flexibly and soft in the process of communication and working with customers.
Quyền lợi được hưởng
Thưởng
13th month bonus
Chăm sóc sức khoẻ
Social insurance pays full salary and Commercial Health insurance (Bao Viet)
Nghỉ phép có lương
Annual leave: 12 days
Xem thêm
13th month bonus
Chăm sóc sức khoẻ
Social insurance pays full salary and Commercial Health insurance (Bao Viet)
Nghỉ phép có lương
Annual leave: 12 days
Xem thêm
Khu vực
PETHEALTH GROUP
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Biệt thự liền kề PL05-29, Vinhome River Side 2, Phường Phúc Đồng, Quận Long Biên, Thành phố Hà Nội, Việt Nam.
Bệnh viện thú y Hà Nội PetHealth chỉ có cơ sở tại Âu Cơ, Tây Hồ, Hà Nội. Được sự tin yêu và ủng hộ của khách hàng trong thời gian qua. Bệnh viện thú y Pet Health đã nỗ lực không ngừng nhằm mang tới dịch vụ hoàn hảo nhất cho khách hàng.
Với nhiều năm kinh nghiệm trong ngành nghề, đội ngũ y bác sĩ, nhân viên chuyên nghiệp, nhiệt huyết, PetHealth luôn không ngừng nâng cao chất lượng cũng như đa dạng các dịch vụ chăm sóc sức khỏe và làm đẹp cho thú cưng. Bệnh viện thú ý PetHealth luôn phục vụ khách hàng bằng tất cả Tâm – Tín – Tài của mình. Chính vì vậy mà chúng tôi luôn nhận được sự tin yêu của rất nhiều quý khách hàng.
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