SAMCO VINA

Park Hyatt Saigon is the French mansion by the Opera House, a sanctuary of peace in the middle of one of Asia’s most bustling cities.

Amongs 16 Awards In The Past 4 Years, These Marvellous Achievements Are Inspiring, Acting As Beacons Of Resilience And Hospitality For Both Guests And Our Local Communities

2021 Best 500 Hotels in the World, Travel and Leisure

2020 Best Hotel Makeovers in Asia, Best of the Decade Awards, Smart Travel Asia

2019 The Top 100 Hotels in the World, Travel and Leisure

2019 The 10 Best City Hotels in Asia, Travel and Leisure

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members and shareholders alike.

We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality , continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels.

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position.

Currently, we are seeking an experienced Transportation Coordinator to join Park Hyatt Saigon to join and continue with us in our significant journey.

Job Description

• As the Transportation coordinator, you will be responsible to provide an excellent and consistent level of service to your customers.
• Responsible for all related information and ensures efficient operation of hotel transportation and third party vehicles for both internal and external requests.
• Updates all information on restaurants, hotel facilities, emergency telephone numbers, places of interests and other miscellaneous information periodically.
• Provides excellent services to guests and internal customers as appropriate to maintains positive guest and colleague interactions with good working relationships.
• Be familiar with the hotel’s products and services and policies.
• Ensures that guest history records are accurately maintained.
• Ensures that all guest requests and requirements are attended to promptly and handled in the correct manner. Runs errand for guest as and when required
• Ensures guest comments are channeled to Assistant Manager/Concierge Manager for follow up.
• Ensures speedy, accurate and efficient telephone and message service at all times.
• Ensures accurate information of special events and promotions inside and outside of the hotel.
• Works closely with other Concierge personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Ensures accurate knowledge of hotels and the tourism in Saigon
• Arrange Roster for Driver and Airport Representative and adjust when needed
• Understands and strictly adhere to Rules and Regulations established in the Associate Handbook and the hotel’s policies concerning fire, hygiene, health and safety.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.
  
  

Benefit

Hyatt Is a Place Of Outstanding Rewards, Where Talent Opens Doors To Exciting Challenges In The Hospitality Industry. It's a Place Where Career Opportunities Are As Unlimited As Your Imagination. We Could Bring You The Followings

• International, professional and friendly 5-star working environment
• Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)
• Learning and development opportunities
• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities
• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week
• Be provided uniform and laundry service
• Discount 50% for F&B service at our restaurants
• Complimentary accommodation at selected Hyatt properties worldwide
• Free parking at our associate parking area.
• Diploma/qualification in Hospitality, Tourism Management or relevant major.
• Minimum 2 years work experience preferably candidate with transportation coordinating experience.
• Good problem solving, organizational and interpersonal skills are a must.
• The position is for Vietnamese only.