Việc làm TORAGON HE

Cập nhật 18/09/2024 23:06
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CÔNG TY CP TORAGON HE
APAC Manager - Client Service Team
TORAGON HE
19 việc làm
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Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 05/09/2024
Hạn nộp hồ sơ: 10/04/2025
Hình thức: FULL_TIME
Kinh nghiệm: 2 - 3 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
About Dialectica

Dialectica is a B2B information services firm that serves the world's top business professionals, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for.

These values include:

  • Respect
  • Teamwork
  • Ownership
  • Growth Mindset


About The Role

As a Manager in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them and lead a team of Associates and Senior Associates.

Working location: D1, Ho Chi Minh City

Working time: 11:00 AM - 08:00 PM (Including 1 hour break)

About The Client Service Team

The Client Service Team is the revenue epicenter of our business. A career in the Client Service Team at Dialectica is more than just a job, it's an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to becoming a Vice President in 5 years.

Your Key Responsibilities Shall Include

  • Foster the development of Associate's core research skills by imparting commercial acumen, sales techniques, and effective time management strategies while reinforcing custom recruitment methodologies
  • Provide opportunities for project management skill enhancement to Associates involved in custom recruitment research
  • Offer mentoring opportunities to Associates capable of custom recruitment research and project management, aiming to cultivate multi-disciplinary skills and prepare them for advancement
  • Analyze client project briefs to identify knowledge gaps and conduct comprehensive industry and company research to pinpoint the most relevant experts
  • Regularly engage with experts to screen and validate their expertise and suitability for specific projects
  • Demonstrate critical thinking and agility in conducting high-level research on industries and companies, ensuring the selection of experts with the most relevant experience and knowledge to address clients' inquiries
  • Uphold clients' best interests throughout collaboration, ensuring the confidentiality and security of their data and information


Requirements

  • 2+ years of experience in the information service industry, experience in manager/leader role is a big plus
  • Skilled in sales, time management & prioritization, negotiation, and professional communication skills.
  • A client service mentality, which means you are committed to go beyond your clients' needs to deliver true value
  • Fluent English is a must; Fluency in another language such as Japanese, Korean, Cantonese, Mandarin, Thai, Bahasa, Filipino is a huge plus


Benefits

  • Opportunity to acquire transferable skills including research, sales, negotiation, commercial awareness, professional communication, time management, and project management
  • Access to learning and development programs, including onboarding bootcamps, and career advancement initiatives
  • Join a dynamic, entrepreneurial, and fast-paced work environment guided by core values of transparency, diversity, quality, care, teamwork, ownership, leadership, and continuous improvement
  • Competitive compensation packages, including monthly performance bonuses
  • Comprehensive benefits such as private medical insurance and competitive savings plans
  • Sponsored health and well-being initiatives and team bonding activities
  • Exchange program offering the opportunity to work and reside in Athens or Vancouver
  • Work in a collaborative and diverse workspace located in the vibrant heart of Ho Chi Minh City
  • Expatriation support provided on a case-by-case basis
Khu vực
Báo cáo
Quy mô:
25 - 100 nhân viên
Địa điểm:

Công Ty Cổ Phần Toragon HE (tiền thân là Cty TNHH XNK Isokoma được thành lập vào tháng 04/2018), là thương hiệu hàng đầu tại Việt Nam chuyên về nhập khẩu và kinh doanh các sản phẩm: mô hình đồ chơi nghệ thuật, thời trang hàng hiệu, streetwear ...

Là đối tác chính thức, lâu dài của nhiều thương hiệu nổi tiếng thế giới như: Bape, Medicom Toy, XM Studio v.v.., Toragon HE được biết đến với thế mạnh: cung cấp sản phẩm 100% chính hãng, mẫu mã đa dạng từ hot trend đến phiên bản siêu giới hạn, được đặc biệt tín nhiệm bởi nhiều Youtuber và Collector chuyên nghiệp.

Chính sách bảo hiểm

  • Được hưởng bảo hiểm sức khỏe.
  • Được hưởng bảo hiểm xã hội.

Các hoạt động ngoại khóa

  • Du lịch hàng năm
  • Bóng đá
  • Bóng bàn
  • Thể thao
  • Party
  • Teambuilding

Lịch sử thành lập

  • 2018: Công ty được thành lập

Mission

Với phương châm “Làm nên sự khác biệt”, Toragon HE không ngừng phát triển nhằm đa dạng mẫu sản phẩm và nâng cao chất lượng phục vụ khách hàng.

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