Mô tả công việc
I. Operation
• Conduct daily briefings and ensure that all pertinent information is well received by team members
• Supervise and manage daily activities of the department
• Ensure that all team members are properly trained and have the tools and equipment needed to effectively carry out their respective job duties
• Educate/train team members on current safety issues to ensure compliance with all local laws and safety regulations
• Work with Design and Construction team, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors
• Supervise the maintenance and of repair the interior and exterior of buildings, hotel rooms and contents
• Ensure the execution and achievement of the hotel's preventive maintenance program
• Establish and maintain procedures with regards to the security and replenishment of the hotel’s inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc.
• May be responsible for determining the security requirements necessary to ensure that hotel property, employees, guests and patrons are protected against theft, crime, and other hazards, and/or manage the relationship with a third - party security firm contracted for such purposes
• Monitor budget and control expenses within all areas of the department
• Participate in the preparation of the annual departmental operating budget and financial
II. Team Management
• Plan for future staffing needs
• Interview, select and recruit team members
• Identify and develop team members with potential. Mentor and train appropriate employees for upward growth
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
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III. Other Responsibilities
• Be fully conversant with hotel fire & life safety/emergency procedures
• Comply with hotel and department policies and procedures at all times
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel
Quyền lợi được hưởng
- Mức lương & thưởng hấp dẫn | Attractive salary and bonus
- Môi trường làm việc năng động và chuyên nghiệp | Active and professional working environment
- Làm việc trong môi trường khách sạn 5 sao | Working in luxury 5-star hotel
Yêu cầu công việc
• Minimum 2 years of relevant experience in a similar capacity
• Excellent reading, writing and oral proficiency in English language
• Good working knowledge of MS Excel, Word, & PowerPoint
• High degree of professionalism with sound human resources management and business acumen capabilities
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times
Yêu cầu hồ sơ
-CV
-Certificate
Please submit profile to T&C Office, Hotel Royal Hoi An, MGallery by Sofitel
Address: 39 Dao Duy Tu street, Hoi An city
Xin vui lòng nộp hồ sơ trực tiếp tại khách sạn Hotel Royal Hoi An, MGallery by Sofitel số 39 Đào Duy Từ, Hội An
Điện thoại: 0235 3950 777
Xuất phát từ quan điểm: ”Con người chính là yếu tố quan trọng mang đến sự khác biệt và thành công cho mỗi doanh nghiệp”, AOBA Việt Nam được thành lập nhằm mục đích hỗ trợ và cung cấp các giải pháp hoàn chỉnh về nhân sự. Với đội ngũ sáng lập là những người đã từng du học tại Nhật Bản, giàu kinh nghiệm làm việc liên quan đến nhân sự, rất am hiểu văn hóa, con người và tác phong làm việc của người Nhật, chúng tôi đã, đang và sẽ nỗ lực hết sức mình để góp phần mang đến ”Chìa khóa thành công” cho các doanh nghiệp dựa theo nguyên tắc 3R: Right person – Đúng người, Right job – Đúng việc và Right time – Đúng lúc.