Manage and be responsible for activities related to product/ Solution/ Journey development and management for division through:
- Product/ Solution/ Journey design, embedded with customer experience required
- Product/ Solution/ Journey policy và guidelines
- Provide training knowledge on Product/ Solution/ Journey
- Other tasks assigned by department Head/Director
- Deploy, coordinate with stakeholders and participate in the development and administration of policies related to customers:
- Building and managing product trees and related documents of customers;
- Coordinate with stakeholders to ensure the effectiveness of risk management, excluding legal risks, operational risks, compliance risks;
- Responsible for the management, development, adjustment and standardization of regulations, guidelines, products/packages/business programs/solutions of the Division in accordance with the law, Techcombank's general policies và customer's need.
- Development of products/product packages/Business programs/solutions
- Responsible for/coordinating feasibility assessment and proposing product/solution development ideas, product/solution development planning
- Responsible for/coordinating in building/adjusting products/product packages/solutions, sales programs to meet the needs of each segment/sub-segment/region/sub-sector on the basis of CVP
- Building operating procedures – systems and services
- Responsible for/coordinating design, construction, development, adjustment of operating processes from the perspective of product/product package/Biz program/solution, update problems (if any), propose alternatives, process improvements, modifications
- Responsible for implementing or coordinating with Internal Divisions to improve and automate operational and service processes
- Price and fee policy:
- Responsible for/coordinating the development/adjustment and management of product/package/solution pricing models/promotions by segment/sub-segment, by regions/areas on the basis of CVPs, policies and orientations of Techcombank.
- Develop and manage pricing policy/governance framework for customers
- Monitoring/coordinating product portfolio management/product packages/solutions/promotions
- Responsible/coordinating for monitoring và managing the effectiveness of products/product packages/Biz program and proposing solutions to improve operational efficiency
- Project:
- Participate in projects related to products/solutions for business customers
- Training and capacity development:
- Drafting training documents for Products/Solution
- Participating in and implementing sharing / training / coaching for consulting forces on products and solutions
- Other tasks assigned by the department head
Key Accountabilities (3)
Key Relationships - Direct Manager
Director/Head of function
Key Relationships - Direct Reports
None
Key Relationships - Internal Stakeholders
Other units in Division, other units in TCB
Key Relationships - External Stakeholders
Customers, organizations, business associations, state agencies (GSO, tax authorities ...)
Success Profile - Qualification and Experiences
- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master's degree or higher
- Understanding of solutions to improve performance of division (resource, system, operations, risk management)
- Understanding of banking activities
- Understanding of strategy, business model, CVP
- Mimimum TOEIC 650 or equivalent
ESUHAI GROUP được thành lập từ tháng 06/2006 do Tổng Giám đốc Lê Long Sơn làm đại diện. ESUHAI GROUP luôn cố gắng hết sức để giáo dục và đào tạo nguồn lực trẻ Việt Nam; làm cầu nối tương lai cho sự phát triển Việt - Nhật; kiến tạo ra những nhân tài xuất sắc nhất cho các doanh nghiệp Việt Nam và Nhật Bản
ESUHAI GROUP hoạt động chuyên sâu trong lĩnh vực Đào Tạo & Tư Vấn Việc Làm, Phát Triển Nghề Nghiệp
- ĐÀO TẠO & GIÁO DỤC, phát triển kỹ năng hướng nghiệp.
- PHÁI CỬ THỰC TẬP SINH, thực tập tại Nhật Bản .
- ĐÀO TẠO & GIỚI THIỆU KỸ SƯ, làm việc tại Nhật Bản .
- GIỚI THIỆU VIỆC LÀM TRONG NƯỚC, thay đổi ý thức – thăng tiến nghề nghiệp .
- TƯ VẤN ĐẦU TƯ CHO CÁC DOANH NGHIỆP NHẬT BẢN, tận dụng cơ hội đầu tư tại Việt Nam.
- TƯ VẤN THIẾT KẾ KỸ THUẬT CÔNG NGHỆ CAO, đào tạo phát triển kỹ sư trẻ Việt Nam.
- TƯ VẤN CHĂM SÓC SỨC KHỎE NGƯỜI CAO TUỔI TRONG NƯỚC, chất lượng tiêu chuẩn Nhật Bản.