Mô tả công việc
- To drive commercial and operations of B’smart store and to maximize sales and profit as well as leading & developing a team to accomplish tasks, target and results.
* ROLES :
* Strategy & Planning:
- Develops and implements strategies to improve customer services and experience on an ongoing basis.
- Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
- Work with BOM and all functional heads (Finance, marketing, HR, L&D, logistics, supply chain…) to work out strategy and execution plan to improve store’s performances.
* Sales, Merchandise & Financial:
- Collaborates with corporate representatives to develop and implement budgets, sales goals, marketing strategies and promotions.
- Assesses periodic financial reports, evaluating performance against goals and implementing improvements and changes as required.
- Develops metrics, milestones and goals for employees; ensures goals are met.
- Manage all store financials and work on retail actions plan to improve store’s bottom line (EBITDA).
- Lead merchandise team (incl. Senior Merchandise Manager, Category Manager and Executive) to execute efficient commercial activities, which help to enhance business results and deliver commercial KPIs (Front/ back margin; promotion ratio, efficient assortment)
- Manager all store
* Customer service:
- Ensures a consistent, efficient, pleasant customer experience; resolves any customer services issues, complaints or requests.
* People Management:
- Mange and supervise team on the implementation of company practices, processes to promote the company’s core values.
- Promote initiatives to utilize resources to uplift the business model, and positively impact on business results.
- Organize the implementation of staff training/ coaching
- Monitor employees’ performances/ evaluation/ rewards staff
* Others:
- Ensures physical maintenance, safety, cleanliness and attractiveness of all store facilities.
- Develops and/or implements inventory control and security systems
- Performs other related duties as required.
Yêu cầu công việc
- Fluent in English
- 10 years of experience in CVS/ FMCG is preferred.
- Show maturity characteristic when communicating with customers and colleagues.
- Integrity, dynamic, carefully and high responsibility and disciplinary
Quyền lợi được hưởng
Công ty TNHH Tập đoàn Định An được thành lập 2010 đã không ngừng lớn mạnh. Sản phẩm và dịch vụ mà công ty cung cấp được khách hàng đánh giá cao, tin dùng, mạng lưới kinh doanh phủ khắp toàn quốc.
Uy tín
Xây Niềm Tin Vững - Dựng Uy Tín Vàng.
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