HAPPY PHONE

Mô tả Công việc
The sales staff is responsible for implementation and completion the assigned sales plan, receive, collect, analyst and solve all information from customer such as: new project, order, quality issue, claim and other issues related to sales department. Coordinate and work with relevant departments to assure daily jobs are done properly.​
1. Collect cost information for items and molds
- Collect cost info for items and molds, create quotes for new projects.
- Track mold status and amortization, update files monthly, inform stakeholders.
2. Receive PO from customer through email and upload it into Winline system, track forecast
- Receive and process customer POs, track forecasts.
- Confirm receipt, forward to production, ensure accuracy.
- Manage shipping details, inform customers of ETD and shipping methods.
- Coordinate with production for schedule adjustments, ensure customer satisfaction.
3. Color confirmation & MCS testing process
- Handle color confirmation and testing processes.
- Obtain customer confirmation on new colors before production.
- Update color status, inform customers of test results.
4. Track delivery, claim and customer service
- Coordinate shipments and handle claims efficiently.
- Manage replacements and communicate with customers on shipping details.
- Respond promptly to customer inquiries and collaborate on quality solutions.
5. Update internal report
- Update internal reports accurately and regularly.
- Maintain financial records and pricing lists consistently.
- Generate reports as requested by higher management.
* Working time: Monday - Friday: 8:00 - 16:30, Saturday: 8:00 - 12:00 & 1 Saturday off per month
* Company Car for picking up staff from HCM / Bien Hoa City to Long ThanhYêu Cầu Công Việc
* Education & Working Experience:
- Bachelor's degree in business or a related field.
- 2 years of experience in a relevant position.
- Experience in similar roles within manufacturing industries such as footwear or plastics is highly valued.
* Knowledge, Skills & Abilities:
- Ability to work under high pressure and independently.
- Good communication, negotiation, and reporting skills.
- Strong interpersonal and teamwork skills.
- Proficient in computer use with MS Office programs.
- Strong English language skills in both written and verbal communication.Chế độ bảo hiểm
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