Fujifilm Vietnam

Job Description:

▪ Fulfill the customer's needs for Preventative Maintenance (PM), any updates/ upgrades, corrective service, installations and/or workshop repairs in accordance with business contractual obligations or service contract obligations.

▪ Install, calibrate and maintain CT/ MRI equipment to ensure proper functionality.

▪ Conduct preventive maintenance on CT/ MRI equipment to prevent breakdown and ensure optimal performance.

▪ Troubleshoot technical issues with CT/ MRI equipment and performed repairs as needed.

▪ Train Technician/Medical Staff/ BME's staff on using CT/MRI safely and effectively.

▪ Timely complete the Service Reports with good liaison with Internal Team, Management team, Sale Team, Marketing team; keeping detailed records of maintenance activities, repairs, and equipment performance;

▪ Comply with all company policies, service policies and service escalation procedures and all customer requests, complaints and comments communicated to the job holder are passed to the relevant department for action;

▪ Collaborating with the manufacturer to address equipment issues and obtain/claim necessary parts for repairs.

▪ Perform installation, startup, maintenance, repairs, updates of all products within his/her area of expertise and assisting with other products under supervision.

▪ Maintain personal knowledge of safety instructions and operational procedures by self-learning and OJT training to providing efficient service;

▪ Build and strengthen competency in technical knowledge.

▪ Foster development of relationship with customers to excel in customer satisfaction.

Job Requirements:

▪ Bachelor's degree in Biomedical Engineer or medical is similar field preferred

▪ Have work experience 2-3 experience-years in medical equipment field including CT, MRI

▪ Respects internal values and working atmosphere of commitment, team work, openness to new ideas and strong motivation;

▪ Strong ownership to drive the business, think creatively to find customer solutions. Result oriented mindset;

▪ Strong communication skills, good at written and verbal both in Vietnamese and English.

▪ Effective interpersonal skills with ability to resolve conflicts, provide support and motivation.

▪ Ability to work independently and in a team.