* Administration
- Adherence to Standard Operating Procedures Manual.
- Maintain inventory of supplies for the operations of the treatment rooms.
- Maintain accurate as required by provincial regulations.
- Attend weekly/monthly Spa departmental communication meetings.
* Job Responsibilities
- Perform treatments to clients maintaining the clients comfort at all times.
- Performing all treatments, according to protocol of script training.
- Be on time for appointments / shift and thoroughly review appointments after completing each treatment.
- Keep working area clean and neat at all times.
- Maintain the stocks of clean linen and return the dirty linen to laundry by end of the day.
- Maintain the stock and supply of massage oils, alcohol, towels, sheets, and other necessary supplies in a neat and orderly fashion within the treatment room area. Preparation of kits as required/needed.
- The ability to courteously interact and answer all facility related questions with guests.
- Assist in the co ordination of Spa treatments with other spa programmes.
- Maintain current professional licenses.
- Report dysfunctional equipment to Spa Cordinator / SPA Manager.
- Work with the Therapist Supervisor in the formulation of plans for projects and other areas.
- Ensure individual is well versed in all aspects of the Spa's operations i.e. Business telephone usage, Guest relations, Spa services (massage, scrub, facial, etc.), retail sales ...
- Assist in the operations of all spa departments as required including spa facilities.
* Training and Human Resources Management
- Be understanding hotel regulation and master all knowledge in Staff manual
- Carry out any other duties and responsibilities as assigned.
- Responsible for understanding all Spa departments training in pertinent emergency procedures and follow strictly treatment protocols.
* Benefits:
- Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
- Talent development through learning programs by Academy Accor.
- Opportunity to grow within the property, the company and across the world!
- Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.
Các phòng ban đang tuyển dụng tại Sofitel Legend Metropole Hanoi
Nhân sự
Lao động có tay nghề và sản xuất
Hành chính
Du lịch, khách sạn
Dịch vụ khách hàng
An ninh - Bảo vệ
Marketing/ Truyền thông
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Kỹ thuật
Quản lý sản phẩm & dự án
Tài chính - Kế toán
Chăm sóc sức khỏe
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Buôn bán/ Kinh doanh
Vận tải
Ngân hàng
Nghệ thuật - Thiết kế