Việc làm Sofitel Legend Metropole Hanoi

Cập nhật 17/12/2024 12:35
Tìm thấy 7 việc làm đang tuyển dụng
Sofitel Legend Metropole Hanoi
Le Beaulieu & La Terrasse Manager
Sofitel Legend Metropole Hanoi
75 việc làm 2 lượt xem
Thông tin cơ bản
Mức lương: 20 - 30 triệu
Chức vụ: N/A
Ngày đăng tuyển: 06/12/2024
Hạn nộp hồ sơ: 04/01/2025
Hình thức: Làm theo ca
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận Hoàn Kiếm - Hà Nội

Mô tả công việc

MAIN DUTIES:

Administration

• Prepare all needed Micros request and submit it to Asst DFB for signature

• Control and acknowledge all store requisitions before to send it to Asst FB for signature

• Control and acknowledge all purchase requests before to send it to DFB for signature

• Control and record all Void made in the outlet

• Control the daily outlet revenue (logbook VS Income Auditor daily revenue report) and correct it in case of mistake

• Fill up the log book

• Issue the monthly training plan to Asst FB

• Issue Micros Card request

• Follow up on the implementation of any promotion / special events

• Fill up the weekly cleaning plan

• Fill up the weekly grooming check list

• Issue and follow up on all needed maintenance requests

• Fill up the daily acknowledgement form

• Send to FB office the weekly outlet team schedule

• Communicate to DFB and Asst DFB any areas of concerns

• Conduct the yearly assessment of the outlet team in an objective way

• Keep the outlet guests database updated and accurate

• Control all equipment in the outlet to ensure full Par Stocks

• Ensure that there is enough equipment to ensure smooth operations , any missing equipment must be reported to Asst FB

• Conduct monthly linen inventory

• Conduct monthly cutlery inventory along with stewarding hotel

• Submit vacation plan and application for leave to Asst FB director

• Conduct briefing before each service and communicate on all out of stock items

• Monitor Void made in the outlet

• Conduct Monthly Assessments of the Supervisors

Financial and Revenue Responsibilities

• Communicate the financial target (budget) to the team

• Is active and work hard to reach the budget

• Monitor the cost linked to the operations

Training and Human Resources Management

• Develop trainings in accordance to the operational needs

• Train the team on a regular basis and in accordance to the training plan

• Issue training checklist for all given training

• Establishes effective employee relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees

• Fill up all staff requisition forms to be given to DFB for signature at least 2 weeks prior the actual date staff is needed

• Give regular positive and negative feedbacks to each team member in a constructive way

Guest Service Responsibilities

• Ensure full guest satisfaction at any time

• Develop customer loyalty and recognition

• Introduce and up sell any special events / promotions

• Gather guest feedback and report to Outlet Manager and supervisors

• Work hard to satisfy any guest requests

Operational Responsibilities

• Manage the entire outlet team

• Ensure smooth and efficient service at any time

• Ensure an extremely detailed service

• Ensure proper atmosphere of each outlet according to the time of the day (music, lighting, aromas, temperature…)

• Ensure good communication between kitchen, bar and service team

• Check all buffet set up

• Check restaurant and table set up

• Know and ensure full follow up on the Sofitel brand standards

• Ensure and control the cleanliness of bar counter (if any), back office and service stations

• Ensure proper organization of each service stations

• Ensure efficient sequence of service

• Follow up that all given training are fully followed by the staff

• Handle and follow up on any guests complains

• Report any guest complains to Asst DFB

• Check overall conditions of the restaurant

Meetings to attend / lead

• Attend the daily F&B morning briefing

• Attend be monthly promotion meeting

• Attend the weekly pre con meeting

• Attend the monthly FB manager meeting

Miscellaneous

• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.

Quyền lợi được hưởng

• Opportunity to grow at the property, the company and across the world!

Yêu cầu công việc

QUALIFICATIONS:

• Solid proven communications & customer interaction ability

• Ability to work well and deliver under pressure, manage duties within deadlines

• Excellent organizational skills and attention to details

Yêu cầu hồ sơ

- Ứng viên vui lòng nộp hồ sơ qua Hoteljob.vn 

Khu vực
Báo cáo

Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hanoi Xem trang công ty
Quy mô:
100 - 200 nhân viên
Địa điểm:

Sofitel Legend Metropole Hà Nội là công ty dẫn đầu thị trường trong lĩnh vực khách sạn sang trọng tại Việt Nam và được các du khách sành điệu từ khắp nơi trên thế giới yêu thích. Khách sạn mang tính lịch sử này được coi là một trong những khách sạn tốt nhất trong khu vực và được công nhận thường xuyên trên toàn thế giới cũng như trong nước

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