AvePoint ★ 2.9

[Da Nang] Support Engineer/ Customer Support - IT Environment

Are you looking to develop your career in a professional, international IT environment?

Are you confident in communication, enjoy supporting customers, and passionate about solving problems?

If yes, join AvePoint today! 😎

• Receive and handle customer requests/tickets
• Provide end-user support and collaborate with internal teams and vendors
• Participate in customer meetings; prepare reports and training materials

• Good English communication skills (Chinese is a plus)
• Experience in Support Engineer/Customer Support or customer-facing roles
• Preference for candidates with experience in IT/Technology companies and technical knowledge

• 100% probation salary + 100% full-salary social insurance from probation period
• Company-provided laptop and working equipment
• Professional environment with strong learning and career development opportunities
• Hands-on experience with real projects and direct customer communication
• Young, dynamic team with regular activities: team building, happy hours, Year-End Party 🎉

📍 Location: 2nd Floor, Vinh Trung Plaza, 255–257 Hung Vuong Street, Thanh Khe District, Da Nang

💰 Salary: Up to 20M VND + benefits

📅 Working time: 5 days/week (Monday–Friday)

💌 Please send your English CV to: [email protected]

• Email subject: Application for Support Engineer – [Your Name]